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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8463 results found

  1. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    11 votes

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  2. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    7 votes

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    1 comment  ·  Admin →
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  3. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    23 votes

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  4. Accurate Inventory Reporting.
    I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.

    5 votes

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    1 comment  ·  Admin →
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  5. Better reporting for OTB, especially conversion to booked/completed appointments (similar to how automated campaigns are reported).

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. As a Co-Founder and Aesthetic Nurse Specialist, I often review and sign off on forms completed by our estheticians at the direction of our Medical Director. Currently, because I also have sign-off privileges, any form I create does not have the option for the Medical Director to add their sign-off.

    To support compliance and clear documentation, we need:

    Dual/Hierarchical Sign-Off Functionality – The ability for the Medical Director to sign off on forms created by providers who themselves hold sign-off privileges. This ensures appropriate oversight and maintains a clear chain of responsibility.

    Unlimited Text Field – A section within the…

    5 votes

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  7. Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!

    4 votes

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  8. We would like notification capabilities for patients that purchase skincare products.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  9. When a client no shows, they have to submit a deposit before they can book another appointment.

    35 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    3 votes

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  11. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes

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  12. Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.

    4 votes

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  13. To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.

    Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.

    We propose a report (or a reliable combination of reports) that includes the following metrics:

    Total revenue generated (attributed to the campaign or promotion)

    Number of bookings tied to the campaign

    …

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. A feature where employees can go in and send in a request for time off and it sends directly to a manager and the manager has to approve or deny.

    9 votes

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  15. Guest are very confused by it appearing that they will be charged the entire fee, when they have vouchers on their account. It would be nice if the verbiage was larger regarding vouchers and also if guest could view how many vouchers they have on their account when they log in.

    2 votes

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  16. 2 votes

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  17. When two or more appointments are merged—for example, when one person pays for services or products for multiple clients—all products and packages purchased during that merged appointment are automatically attributed to the paying client’s account.

    It would be extremely helpful to have the ability to assign products and packages to the correct client, even within a merged appointment. This way, each client’s account accurately reflects their individual purchases, package usage, and product history, regardless of who paid.

    This would make tracking product recommendations, package redemptions, and client history much more accurate and reduce confusion at future appointments.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Can we find a way to integrate apple pay with the existing desktop WITHOUT the need of a separate ipad? That would be ideal. Thank you!

    5 votes

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  19. Our clients often times do not complete their intake forms appropriately, so when i go over them with them the only way i can edit is by adding a note. Often times these notes are drop downs, which once "completed" by clients, the drop downs are not able to be accessed. Make it so that the not stays in its original form until the provider signs off on it.

    5 votes

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  20. I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    9 votes

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