7516 results found
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Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
28 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
3 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
3 votes -
Multiple discounts in a single offer
Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code
1 vote -
Shadow login for managers and staff
Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.
1 vote -
simplfy checkout
Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.
3 votes -
Group membership discount
Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)
1 vote -
Is there a way that I can allow my clients to book hair cut clean ups or dustings only inbetween cuts.. Like after they have a hair cut .
what I wanted is to allow my clients to book a dusting or barber clean up in between their regular appointments. Whats happening is everyone is just booking for clean ups and not actual hair cuts. Is there a way that the app will only allow them to book the clean up haircuts after they have a hair cut? and to then allow to book another clean up they will have to have another hair cut?
1 vote -
Allow a service to show up differently for online booking and for booking internally
We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
Online service name: Haircut ... will show up as
Internal schedule: Tech 31 vote -
Client forms for membership pause or cancellation request
Forms for cancelling or pausing membership
3 votes -
Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Offer code rules
I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.
1 vote -
Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
Average Client Spend Should Reflect Per Day
Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.
1 vote -
Accommodations: Putting in saved times/prices for current clientele at prelaunch
At some point without regular prices raises, you can get boxed in by your clientele. I would like the ability at the onset to put in the accommodations, pricing and timing, of my current clients so I can immediately change my prices online for all new people.
2 of us just shifted into ownership roles and our time is even more valuable now, but jumping $100 + per color service isn't feasible for our current guests. So being able to make room for higher paying ones, while slowly passing on the current clients to stylists that fit their price point…1 vote -
EOD deposit and count drawer
Instead of doing the payout for deposit before confirming the drawer count, the deposit feature should be included on the count drawer screen. I'd like to count all the money in the drawer including the incoming cash for the day and then have a button that says payout deposit where i can put the difference of what i took in the day and what i started with and THEN confirm drawer, so that the new drawer starts with the amount we keep in the drawer at all times. This will make it so we do not need to count the…
4 votes -
Report that includes patients with active memberships, including a list of their upcoming or appointment status
Goal: contact patients who have an active membership and have not booked their appointment for the month.
2 votes -
Having the gallery with the clients photo should be on the client profile displayed so when a client comes in they are eaily identified
Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member
4 votes -
Add an area in the system which allows providers to quickly see pricing for clients so that it is easier to put together consultation quotes
Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.
2 votes
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