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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8463 results found

  1. Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.

    OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.

    6 votes

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  2. It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.

    7 votes

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  4. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. 1 vote

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  6. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    6 votes

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  7. Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    6 votes

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  8. I want to customize the message that goes out for confirmation without Boulevard limiting the text idea and wording. This would enhance the client experience.

    14 votes

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  9. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    631 votes

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    Waitlisted  ·  96 comments  ·  Admin →
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  10. Patients or clients don't know what boulevard is, when a cancellation email is sent out it shows that it is from boulevard, not my business name. This needs to be changed so it looks like its coming from the correct place, the business name, so patients/clients can actually open the email and it can serve its purpose. This has been brought up before here but clearly nothing has changed.

    6 votes

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    1 comment  ·  Admin →
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  11. Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.

    8 votes

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    1 comment  ·  Admin →
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  12. It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    3 votes

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  13. Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.

    1 vote

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  14. Enable the option to use wallet balance(s) for online purchases, such as packages.

    1 vote

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  15. Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    12 votes

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  16. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  17. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  18. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  20. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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