8357 results found
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reporting on app
Access admin or management level reporting via the app
5 votes -
Re-enable the ability to duplicate/copy existing Product
You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.
4 votes -
A dedicated area for Past medical history, surgical history, family history, that can be updated, and carries over and autopopulates I just
We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.
5 votes -
Custom Automated Messages
Hi [Boulevard Team / Support],
I’d like to request a feature enhancement for automated messaging within the booking system.
Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.
It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…
11 votes -
Deposit only for new clients
If the client is new they should have to do a deposit. If they are not they shouldn't.
3 votes -
more messaging features
Have the ability to put emojis in messages to patients as well as ability to send photos through the messages to show before/afters or current specials!
3 votes -
Trying to print price list.
Print or download a list of all service and package pricing to help with making rack cards as well as keep record of past prices as adjust.
3 votes -
Reschedule Group Appointments by Toggling Them Together to the New Date
I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).
5 votes -
Have a true Changelog
In the past week:
The Duo checkout window had a visual update and rearranged where things are and how it acts
Both product editing screens had visual updates and changes to how they operate.
Neither of these updates were listed in the official changelog (which is really just marketing updates). I have, for years, asked for a true changelog that shows EVERY change to the software. We are paying lots of money and spending hours per day working with this software and we don't get the courtesy of knowing that our workflow is changing or even that it has changed.
…
5 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
25 votes -
"Add to calendar" is an option in the first email for iPhone users.
Clients have reported that they do not have the immediate pop-up in their email confirmation to add their appointment to their digital calendar. This has been particularly prevalent in iPhone users. When the appointment does not immediately transfer to their calendar, clients are more susceptible to forgetting or not marking down their appointment information.
3 votes -
Automatically sync Boulevard reviews to Google
Customer would like Boulevard reviews to automatically sync or be shared to external platforms such as Google.
5 votes -
New Product Format
The new Product screen and format is terrible. I have to click through so many more things to get what I want to see. When adding new Products in, it takes at least twice as long trying to get all of the information in, and you have to edit it multiple times just to be able to add in all of the information. Make it the same way it used to be where you can add all of the information in on the first screen instead of having to go back through and search for the new product you just…
5 votes -
ratings
Ratings need to connect to google or somehow be made public!!!
6 votes -
PUTTING CLIENTS ON WAITING LIST SHOULD NOT BE THIS ANNOYING
Putting clients on the waitlist should be much easier. There should be an option to add them to the waiting list for multiple days at once. Add them one by one for multiple service is too inconvenient
6 votes -
Allow Manual Refreshing of Reports or Provide Real-Time Sales Data
As a salon owner, I would love the ability to manually refresh our reporting dashboard so we can see accurate sales figures at the end of each business day.
Currently, reports can go several hours without updating. For example, today our reports refreshed at 3:45 PM and didn’t update again until 7:18 PM. This happens in both the old and new reporting systems.
Being able to see our daily sales in real time seems like an essential feature of any business management software. We shouldn’t have to wait hours after closing to know how our business performed that day.
I’d…
2 votes -
Pronunciation field for client names
Add a pronunciation field for client names
11 votes -
why do employee not working still appear on their day off?
Would it be possible to not have providers on the schedule on their day off?
2 votes -
Is there a way to a category within a category? So like one big category and then sub categories?
category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.
9 votes -
Offer the ability for salons to send clients an invoice and click to pay link via text and/or email
We have clients who would like to pay ahead for future appointments who have requested to be invoiced.
Other clients need to be invoiced for missed appointments.
Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.37 votes
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