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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7511 results found

  1. It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.

    5 votes

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  2. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    8 votes

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  3. Feature Request: Toggle On/Off for Image Mark-Ups

    Enable the ability to toggle image mark-ups (annotations such as Botox units, injection sites, treatment notes, etc.) on and off when displaying before-and-after photos.

    Currently, when patients view before-and-after images, the photos often contain visible mark-ups showing treatment notes, units, or injection sites. While useful for clinical or internal purposes, these mark-ups distract patients and take away from the emotional impact of the transformation. Patients want to see a clean, side-by-side comparison of results without overlays interfering with their perception of beauty and outcome.

    Add a toggle function (e.g., “Show Mark-Ups / Hide…

    1 vote

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  4. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    3 votes

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  5. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    5 votes

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  6. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. I would like to see on the back end an option to create vouchers that can be applied to client's accounts at will by certain permission groups. This would be useful for specials and such. Currently, vouchers are only in Packages and Memberships. Also, I would love if vouchers could be applicable for products, not just services.

    1 vote

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  8. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    5 votes

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  9. Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more

    1 vote

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  10. On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.

    1 vote

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  11. Create report categories that shows percentage such as retail to service %, returning clients %, new client %, returning client %.

    2 votes

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  12. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    2 votes

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    1 comment  ·  Admin →
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  14. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Auto populate client names that you clicked on last.

    When you are checking a client out or click on an account it would auto populate there name when booking next appointment.

    3 votes

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  16. We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.

    ex:
    Jane Doe's Schedule
    Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pm

    We have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".

    1 vote

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  17. It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.

    2 votes

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  18. Need providers that have the 'modify own appointments' to be able to edit if multiple providers are on the same appointment. We do not want to enable 'modify all appointments' but still need providers to edit their services on an appointment when multiple providers are assigned.

    2 votes

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  19. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  20. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    3 votes

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