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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Separate packages sales from products in check out and the app stats.

    1 vote

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    1 comment  ·  Admin →
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  3. Please add the option to add the booking link in the new auto-responses for ooo hours and away messages.

    2 votes

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  4. Our providers are using iPads during clinic, and need to clearly see patients' allergies. This field should be added to the professional app the way it is in the dashboard version.

    2 votes

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  5. Many of my patients have alle. I have to log onto that system to check their points. It would be amazing if the points could be available to be spent at checkout.

    2 votes

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  6. 5 votes

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  7. There should be able to be a way you can make deals on Packages, not just individual appointments.

    6 votes

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  8. The automated referral program should allow you to add the referral credit not just at the first visit for patients. Sometimes patients come in and only have a consultation done or we may miss the giving the credit at the first visit. The option to add the referral credit in should remain in the checkout window even after the first visit is completed.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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    1 comment  ·  Admin →
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  10. Allow multiple documents to be uploaded into Client Notes at once

    2 votes

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  11. We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.

    2 votes

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  12. Notification for when a provider submits a chart for review by medical director for sign-off.

    39 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  13. Photos to upload for service description

    2 votes

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  14. Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes

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  15. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    3 votes

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  16. We would like the ability to modify the order in which Memberships are displayed in the online booking widget. This way, they are more readable for our clients.

    2 votes

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    1 comment  ·  Admin →
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  17. When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.

    1 vote

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  18. Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note

    1 vote

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  19. It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.

    1 vote

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  20. I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    2 votes

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