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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -

    1 vote

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  2. I want to be able to view my clients forms while they fill them out to assist them if needed

    2 votes

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  3. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    5 votes

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  4. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Ability to enter more than 5 gift card purchase amounts for online purchase.

    4 votes

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  6. Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.

    1 vote

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  7. POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.

    1 vote

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  8. Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products

    1 vote

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  9. It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. 1 vote

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  11. Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.

    3 votes

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  12. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    3 votes

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  13. It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.

    4 votes

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  14. it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
    - who changed staff role and when
    - who changed "bookable online" and when
    - who changed service assignments

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP

    1 vote

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  16. have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes

    2 votes

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  17. When crafting a text marketing blast, it should support sending multiple images

    2 votes

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  18. Would love to have more appointment color options.

    2 votes

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  19. Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.

    2 votes

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  20. When you change an appointment type , the system should update any resources attached.
    The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.

    3 votes

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