8427 results found
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Performance Showing up for Admins and Owners on the app
I think that Admins should be able to see the performance of the whole practice on the app while theyre on the go!! Why does the staff get to see how much they make but the owners cant see how much was made in total.. its kind of funny if you ask me
2 votes -
Reminder to get a credit card on file upon booking new clients or clients that don't already have a card on file
This could eliminate alot of unpaid no shows
2 votes -
"Shared Memberships" should be able to share benefits via offer code and not just vouchers please.
We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.
2 votes -
Adding an icon to appointments that activates if a guest has completed their forms.
It would be helpful if we didn't have to go into their account to check to see if they completed the forms.
426 votes -
internal service names
All service categories and service names are shown to the client as they are created in the dashboard, but it would be great to have an internal service name field to be able to make certain distinctions between similar service that are not client facing.
2 votes -
Applying Referral Program Account Credit Rewards to Membership Renewals
Ability for an existing client to apply account credits they have been rewarded through the Referral Program to their recurring membership renewals.
1 vote -
Add payment method filter to detailed line item report
Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income
2 votes -
Not accepting new client but you are the only provider for certain service
I would like to suggest that service providers who do not want to accept new clients may still need to accept certain services if they are the only provider offering those services.
1 vote -
We should have an option for Package agreements
Hello Boulevard Team,
I’d like to submit a feature request related to package purchases and agreements.
I know Boulevard already allows agreements to be assigned to memberships, which is extremely helpful. We would love to see similar functionality extended to packages and series purchases as well.
Our business sells high-value aesthetic treatment packages where clients receive discounted pricing in exchange for purchasing multiple sessions in advance. Because of this, we need clients to review and sign package-specific purchase agreements and financial policies at the time of checkout.
Ideally, this functionality would allow businesses to:
- Assign a required agreement directly to…
1 vote -
resources
As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.
6 votes -
have the ability to view on the schedule appointments that have been moved or cancelled "ghost mode"
It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved
2 votes -
disable penny acceptance on pos
disable penny acceptance on pos
3 votes -
The ability to send a mass text to more than one patient at a time
For quick blasts to patients on the fly, the ability to send a mass text to more than one patient at a time. For instance, we get a few cancellations we can send a "first come first serve" text to patients who are on the waitlist all at once instead of individually.
1 vote -
for businesses who have booth rents with seperate merchant accounts deposits need to sent directly to the merchant of the client
for businesses who have booth rents with seperate merchant accounts, deposits need to sent directly to the merchant of the client instead of the salons main account
1 vote -
Forms - Ability to reinstate a half finished forms
The ability for the front desk to reinstate a half completed form for the patient to complete, this, instead of starting over Even though we our forms with required fields somehow the clients can hit submit and marks it completed. This is frustrating to both client and front desk.
1 vote -
Pull information from profile for intake form
When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.
8 votes -
Report Analytics
Report analytics are important because they provide the data-driven insights needed to make informed decisions, improve performance, and identify new opportunities. The current reporting in Boulevard is just raw data, that we have to export and then create their own analytic reports, which, compared to Square and other POS systems is quite out of date. At a minimum, we need the ability to compare time periods and see change and % change over time.
Here are some ways we would use analytic reports:
Improved decision-making:
Analytics transform data into actionable insights, allowing managers to make strategic and operational decisions based…5 votes -
search option in the service screen so you dont have to scroll to see a specific seervice
search option in the service screen so you dont have to scroll to see a specific service
7 votes -
email usage
Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails
2 votes -
Waitlist View on Dashbaord
I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.
2 votes
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