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8422 results found

  1. 2 votes

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  2. We are looking for a more advanced charting and checkout system that creates a seamless transition between treatment consents, documentation, and patient checkout. Ideally, the system would allow treatment consents to link directly to the checkout process while also documenting the products used, including corresponding lot numbers and expiration dates. This information would automatically deduct products from inventory, allowing for more accurate tracking, traceability, and overall inventory management.

    2 votes

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  3. Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .

    2 votes

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  4. Currently, we have a membership option that gives discounts at time of check out. It a client purchases the membership at checkout, those discounts are not applied. It must be two transactions, which is not ideal due to fees. Ideally, the client could add on a membership at checkout and the discounts be automatically applied.

    2 votes

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  5. Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.

    10 votes

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  6. When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.

    15 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  8. When a new client calls to schedule and a profile is created for them, it automatically opts them out of text marketing. There should be an option for the appointment to be "set" but the client has to complete the rest of their profile. Leaving them opted in for messages in the beginning.

    5 votes

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  9. Stylist should be able to see only their reports in the app. The reports should also include more details. Stylist should be able to customize what they want to see in a report. It would be wonderful if the stylist could see their staff performance report in the app. Stylist who are independent/chair renters like to view this information at all times so it is hard on business owners to send out all the time.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. I’d like to see a single report that provides both year-over-year and month-to-month staff performance comparisons. Since our salon operates heavily on goals and performance metrics, having a full annual comparison alongside monthly trends in one report would make tracking performance much easier. This would save time, reduce the need to generate multiple reports, and give a clearer overall picture of staff performance.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    382 votes

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    Waitlisted  ·  20 comments  ·  Admin →
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  12. WHAT IT IS:
    Ability to manage multiple brands in one account.

    USE CASE:
    Raised by Alpha Aesthetics (32 locations, multi-brand org).

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Enterprise / Multi-location

    STATUS / LINKS:
    Not on roadmap today. RnD idea deck slide 3: https://docs.google.com/presentation/d/12l6IDCaH5sbsR4cv2irjvgh-vtfWRysQkAtemcv-hgM/edit?slide=id.g3f2c0c862cc_0_192

    NOTES / INTERNAL CONTEXT:
    Post gives no use case detail beyond the title.

    SOURCE:
    Posted by Tiffany Messenger in #voiceoftheprospect-strategic on 2026-07-17: https://blvd.slack.com/archives/C0BHUAATRC6/p1784313292858429

    1 vote

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    0 comments  ·  Admin →
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  13. WHAT IT IS:
    Ability to purchase and redeem a package in a single transaction.

    USE CASE:
    Raised by Alpha Aesthetics.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Point of sale / Packages

    STATUS / LINKS:
    Iceboxed / Backlog. Jira RIRB-287: https://blvd.atlassian.net/jira/polaris/projects/RIRB/ideas/view/10025340?selectedIssue=RIRB-287 (presented to Reactor 6/26/26). Internal thread: https://blvd.slack.com/archives/C0B8PBRAG00/p1784230437335019

    NOTES / INTERNAL CONTEXT:
    Post gives no use case detail beyond the title.

    SOURCE:
    Posted by Tiffany Messenger in #voiceoftheprospect-strategic on 2026-07-17: https://blvd.slack.com/archives/C0BHUAATRC6/p1784313292858429

    1 vote

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    0 comments  ·  Admin →
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  14. WHAT IT IS:
    HIPAA-compliant secure messaging.

    USE CASE:
    Alpha currently uses a secure messaging tool through Nextech and would like a similar experience in BLVD, or at least not have to get another tool to enable messaging for their nurses.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Messages

    STATUS / LINKS:
    Work in Progress as of 7/17 post. Jira: http://blvd.atlassian.net/browse/INIT-496 (designs started July, due date Sept 30).
    Product update (Richie Krauss, 7/20): committed on the roadmap, but might not be delivered until end of Q3; up…

    1 vote

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    0 comments  ·  Admin →
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  15. WHAT IT IS:
    Support for Entra ID as an SSO provider.

    USE CASE:
    Alpha needs Entra ID. Zenoti and Vagaro support it today.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Security / SSO

    STATUS / LINKS:
    Not on roadmap today; added to RnD idea deck (slide 5): https://docs.google.com/presentation/d/12l6IDCaH5sbsR4cv2irjvgh-vtfWRysQkAtemcv-hgM/edit?slide=id.g3f2c0c862cc_0_81
    Product update (Brita Seltzer, 7/20): SSO is owned by Shared Services (previous PM moved to CXP). No current plans to expand SSO vendors, but Q4 planning is underway; she asked whether this is on the priority list with…

    1 vote

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  16. Currently, the scheduling rule that allows clients to book late minute appointments are set at the brand level. Business would like the ability to set this per location since some locations want to allow clients to book up to 1 hour before appt time and another location at least 24 hours before the appt time.

    4 votes

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  17. Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.

    3 votes

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  18. Right now, when a checkout routes to multiple merchant accounts (for example, a stylist with their own merchant account), Apple Pay and Google Pay are not supported, so the client has to switch to a different payment method mid-checkout. This creates an unprofessional experience and forces a second payment step, even though the sale is already split behind the scenes. Please add Apple Pay and Google Pay support for multi-merchant processing so clients can pay once with their preferred contactless method.

    1 vote

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  19. 1 vote

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  20. We are a small massage company. It would be nice if providers had profiles similar to clients where we could make internal notes about a therapist's preferences. We have therapists who experience injuries and need to adjust how many hours they'd like to work and what they are willing to do, but temporarily on an appointment by appointment basis.

    1 vote

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