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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  2. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  3. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  4. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    3 votes

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  6. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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  7. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    4 votes

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  8. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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  9. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  10. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    3 votes

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  11. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    3 votes

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  12. tap the icon or employee name and the option should come up to add a block or change shift hours.

    6 votes

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  13. Would like memberships to freeze when in a paused status.

    1 vote

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  14. I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -

    1 vote

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  15. I want to be able to view my clients forms while they fill them out to assist them if needed

    2 votes

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  16. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    5 votes

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  17. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    3 votes

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  18. Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.

    1 vote

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  19. POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.

    1 vote

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  20. Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products

    1 vote

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