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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7216 results found

  1. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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  2. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.

    It would also help clean up the catalog with fewer products listed.

    1 vote

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  4. Setting where Service Providers cannot see purchase history on client profiles

    1 vote

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  5. It would be great for client vouchers and packages that they have remaining on their account to show up on their appointment and profile on the Boulevard Professional App. Our medical staff uses the ipads for charts and in appointments, but this info isn't available to see on the professional app for them to see. We can only see this info via the website

    2 votes

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  6. Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled

    1 vote

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  7. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    20 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. It's great that we can now compare photos, but what about drawing on them to show the changes? Or SAVE them as a side-by-side.
    Would also be great if then we could automatically share this photo with patient who want to keep track of their own before/after images and share with friends.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.

    1 vote

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  10. 1 vote

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  11. When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -

    1. Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected

      1. It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    10 votes

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  15. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  16. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    2 votes

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  17. Clients want to enter a password instead of a one-time code verification to log in and book.

    Either have the option to enter password or to receive code would be ideal.a

    2 votes

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  18. When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.

    Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.

    2 votes

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  19. Set tasks for your employees

    -follow up with patients
    -run payments that weren’t put through
    -set reminders to follow up with patients in “x” amount of days
    -daily checklists for your employees to complete

    4 votes

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  20. The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.

    3 votes

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