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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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  2. The ability to sync inventory data from Boulevard to website store fronts (Squarespace in my case). I know it is possible through Shopify, so it makes sense that it should be possible through other website builders and storefronts, should business owners choose to use those.

    2 votes

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  3. If you refund a client money for a package (vouchers), the vouchers / package should automatically be removed from the clients account, too. By making this a 2-step process, it does not link the removal (or allow for tracking of why a voucher was voided) of the vouchers to a transaction and it lends itself to errors. If a staff member refunds a package but forgets to remove vouchers, a client could, hypothetically, still use the vouchers and technically receive a free treatment.

    2 votes

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  4. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    4 votes

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  6. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    2 votes

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  7. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    2 votes

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  8. Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.

    7 votes

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  9. I want an option for the form to be sent out only to new guests. If boulevard knows which appointments are new guests it should be able to trigger a new client form for them

    2 votes

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  10. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    4 votes

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  11. I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.

    3 votes

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  12. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    7 votes

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  13. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    32 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  16. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  17. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  19. Currently my memberships are not in order by value only alpahabetically - this needs to be an option

    2 votes

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  20. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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