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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7463 results found

  1. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    14 votes

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  2. generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.

    This feature would:

    Improve transparency and build trust with clients.

    Streamline consultations by giving providers a professional, standardized way to present pricing.

    Reduce confusion or disputes later by having estimates documented and attached to the client record.

    This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.

    4 votes

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  3. Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.

    1 vote

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  4. Enable the option to use wallet balance(s) for online purchases, such as packages.

    1 vote

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  5. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    2 votes

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  6. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  7. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  8. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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  10. 1 vote

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  11. This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking

    1 vote

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  13. Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    4 votes

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  15. Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  16. We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.

    The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.

    It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.

    1 vote

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  17. Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  19. Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.

    1 vote

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  20. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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