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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8140 results found

  1. This essential for promos for specific clients

    1 vote

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  2. It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. The new saved signature should not populate in areas for patients to sign. When I go to have a patient sign a consent in the office, my saved signature automatically pops up. It should only pop up for provider not the patient. Our consents are in CHARTS because we don't want patients to sign off on them out of office without our ability to review it in office with them.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.

    It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:

    Opening the booking page in a new tab so the business website stays open.
    Adding a prominent "Return to Business Website"…

    1 vote

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  6. 1 vote

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  7. Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email

    2 votes

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  9. I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback

    6 votes

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  10. I have had several patients request to see what they have had done previously on their account.

    1 vote

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  11. Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!

    1 vote

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  12. Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.

    1 vote

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  14. Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.

    Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.

    1 vote

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  16. I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.

    3 votes

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  17. I am forever having to scroll and find where I left off when trying to bulk edit inventory or sales or anything. IT IS DRIVING ME BONKERS. I should be able to open the sale or product, make the edit, and return to exactly where I left off. Why in the world is this not a feature? Why am I using Boulevard? I can't send invoices, I can't bulk edit, I can't get inventory alerts, I can't bulk merge clients, I can't get a report on duplicate clients, and okay, I can't do all these things so I'll do them…

    4 votes

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  18. Add a column showing the appointment date the chart was created for

    2 votes

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  19. Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.

    1 vote

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  20. We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.

    1 vote

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