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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7861 results found

  1. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  2. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    2 votes

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  3. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    2 votes

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  4. It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
    Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…

    2 votes

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  5. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  6. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  7. Create a function to view the appointment schedule horizontally

    1 vote

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  8. When a group appointment is booked for two guests only one appointment confirmation/reminder is sent. It should be sent for all guests in the group.

    1 vote

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  9. When a purchase order is created, We need to be able to edit it for an accidental entry when it was created that can be made without voiding the entire thing.

    1 vote

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  10. We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.

    2 votes

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  11. Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.

    1 vote

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  13. It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.

    1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  14. Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.

    1 vote

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  15. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    11 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    5 votes

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  18. We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    7 votes

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  19. When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).

    2 votes

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  20. On the calendar view, it would be nice to be able to see if a client was checked in or if we are still expecting them. The "front desk" view is nice but then it doesn't really show who is late so we can call them.

    3 votes

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