8399 results found
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Export Service Commission Reports in Chronological order.
Export Service Commission Reports in Chronological order.
1 vote -
Have an icon for active state in Calendar view
there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.
6 votes -
It's essential that we can customize booking priority when "first available" is selected ourselves. The fact that there's no way for indiviu
It's essential that we can customize booking priority when "first available" is selected by clients. The fact that there's no way for individual salons to pick which priority order their stylists are listed in is so frustrating for us as it's important to our stylists that we manage this properly. PLEASE FIX THIS!
5 votes -
commission per service instead of percentage
The ability to input FLAT commission amounts per service, instead of percentages.
6 votes -
gift cards
Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.
8 votes -
make the cash drawer count visible after the initial count so you can see how many of what denomination you have.
make the cash drawer count visible after the initial count so you can see how many of what denomination you have. making it visible for opening and closing count so you can see historical data of the count.
2 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
4 votes -
Improve Forms Features
The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…
15 votes -
Medical Practice Grade Operational & Workflow Enhancements Required
Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.
One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.
As a result, we have been forced to build extensive workarounds and…
5 votes -
I would like to know why when a client opts out of receiving marketing emails they don't receive receipts, appointment reminders.
Why does a client no longer receive emails/text messages, purchase receipts, appointment confirmation and reminders when they opt out of receiving marketing materials? Marketing, receipts, and appointments are different then marketing.
2 votes -
Instant Tip Disbursement
Ability to payout gratuities instantly from within the dashboard. Many businesses have staff who would like to make use of their tips from the day that very same day.
1 vote -
Add Unread Message Management Tools to Messages Inbox
Boulevard’s Messages inbox currently lacks essential unread message management features, including:
A global “Mark all as read” option
An Unread filter
The ability to search or sort conversations by unread status
For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.
Impact
This limitation creates operational risk and inefficiency:
Unread client messages can be missed entirely
Response times are delayed
Staff spend unnecessary time managing the inbox instead of supporting…
8 votes -
phrases in client profile messages
Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.
It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…
15 votes -
give cumulative totals for hours worked. Should not have to manually add up hours
give cumulative totals for hours worked. Should not have to manually add up hours.
4 votes -
The ability to add to an order after it's been finalized
It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.
13 votes -
Adjust scheduling rules (AKA online booking rules) per service and per staff member
Each service and each staff member should be able to have their own set of scheduling rules applied to it. For example, only having certain services be available to book online for same-day appointments, or only certain staff members. Should be able to change how far in advance someone can book online for each service and for each staff member.
1 vote -
Attribute a seller to prepaid unit sales
Ability to assign a seller to an order line item when prepaid units are being sold to a client.
Businesses need this to track which seller deserves credit for the sale of PPUs.
1 vote -
New Reporting - document the download button at the bottom of the view
I just noticed a download button at the bottom of the new reports. I didn't see anything about it in the documentation (I may have just missed it)
I was wondering if there were differences between this and the regular download button.
Side note - it appears to be broken on Firefox, but I know that isn't fully supported.
1 vote -
Be able to assign a package to specific client during group checkout.
The ability to assign a package to a specific client during a group checkout, not just allow the "payer" to receive the package. If someone is paying for someone else's package, it would be much easier to just be able to assign the package to a client regardless of who is paying, since there is currently also no way to transfer a package from one account to another.
1 vote -
client documents that they can see
We send FSA and HSA etc. bills- it would be great to be able to put these in a client-facing section so it is more compliant and we are not sending things around.
pls add a client-facing documents area.1 vote
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