7195 results found
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virtual gift cards should have tap
When a client gets a virtual gift card it would be cool if there was integration with the duo - so they could tap to use the virtual gift card if we dont have scanners in the store
1 vote -
schedule send my response to clients
I would like to schedule send my response to clients. I can respond any time of night and schedule the message to send in morning after business hours.
1 vote -
Two-Factor Authentication by Permission Group or Staff Role
Ability to set 2FA at the Staff Role or Permission Group level, securing logins for users with greater access to data and business settings.
1 vote -
International support for 2FA
Ability to set 2-Factor Authentication for staff with international phone numbers (eg. The Philippines)
1 vote -
make it possible to filter client notes
it would be great if we could filter the client notes section to see notes only from front desk staff or notes left only by service providers
1 vote -
make it possible to see number of remaining vouchers a client has on the mobile app
when the service providers view their clients on the mobile app, it would be helpful if they could access the client's wallet and view the amount of remaining vouchers that a client has
1 vote -
Ratings: Column for operator at checkout
It would be helpful to have a column indicating the person who checked the client's appt out in Ratings, as their feedback may be related to their checkout experience and would be helpful to easily identify.
1 vote -
Personal Notification through APP or via text when I client texts a specific location
I need to receive a personal text alert as an owner admin when a client sends a texts to a specific location. We have 5 + locations. I need to ensure they get a response.
1 vote -
Schedule on first/second/etc Monday/Tuesday/etc of the month vs biweekly etc
Currently we can only recur shifts by the week/biweekly/every 3/every 4 weeks. It would be really helpful if we could recur shifts by the placement in a month. For example: Employee only works the 2nd and 4th Tuesday. The current setup we would have to either manually add every shift or do every 4 weeks, however this would be messed up by months that have a 5th Tuesday.
4 votes -
Pro App Performance Customization
Allow businesses to customize the data shown in the provider performance section on the professional app.
2 votes -
Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!!
Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.
1 vote -
Text
We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.
1 vote -
My clients would like an itemized receipt for their services.
My clients would like an itemized receipt for their services.
1 vote -
Search specific appointment types when pulling client audience
Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.
4 votes -
ability to charge a set missed appointment fee for free consultations
currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…
4 votes -
Instantaneous reward to referring client within the Referral Program
Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.
2 votes -
Front Desk Reports
I suggested notifications for the desk but it would also be nice for the front desk to be able to pull reports specific to their daily needs, that don't require them to have access to all reporting. We should be able to assign the reports to the front desk that we want them to see from all reporting options. They should be able to pull reports for any time period that show cancellations, online bookings, reschedules, form status, no-shows and cancellations fees. This would enable them to quickly access the clients that need action taken. It would also enable us…
2 votes -
List open sales under clients profile
List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile
2 votes -
Booking Pricing
add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.
12 votes -
Mobile user experience
On mobile, the booking flow becomes unclear when a service includes add-ons or required options.
It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.
If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.
This creates confusion and friction in the booking experience and likely contributes…
1 vote
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