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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7192 results found

  1. We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.

    3 votes

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  2. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    5 votes

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    1 comment  ·  Admin →
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  3. I have an 8 hour schedule. I want to have custom slots available. For example, 12-2, 3-5, and 7-8pm. Unfortunately, the only work around is by using resources and having one set of time be from open to close 12-8, and the other to be from 12-4 without adding any additional customization.

    1 vote

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  4. Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    65 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  5. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    2 votes

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  6. Include internal appointment notes/memos within the Staff Notification email and/or text

    12 votes

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  7. When pulling up client formulas via app or desktop - having the newest added formula first would be more efficient. Also, adding the actual date added to them rather than just the (I.e. 1 month ago, 3 month ago). Helps keep things organized

    1 vote

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  8. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Ability to reschedule or change an appointment's location without having to cancel and rebook.

    2 votes

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  10. Please make it possible to just require a flat deposit amount across all services instead of % !

    7 votes

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  11. Allow two service providers to be utilized for a service. This would allow for team services and 4 handed spa options.

    4 votes

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  12. We have a client who has been banned from all stores but keeps making new client profiles with different names (usually the same phone or email). Would like an option to set up email notifications or alerts if suspected spam / fraud accounts matching certain criteria are created and try to book. IE you could set an alert for the client name, email, phone, etc, if it's added into a new account & booking.

    1 vote

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  13. "Add More" in the booking overlay window is unclear. Clients don't understand they can book more than one appointment at the same time. It should say something like "Add Sessions to This Appt."

    1 vote

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  14. Add a filter for Name of Form/Chart when reviewing and approving.
    This will allow for a Medical Director or Admin to narrow their search down to just the necessary form/charts that they need to pay attention to. OR have a setting for "Approval by Medical Director" "Approval by Admin" "Approval by Front Desk" so when the appropriate person is approving forms and charts they only see the ones that pertain to them.
    In addition to the name filter, allowing us to select a date range vs clicking through days will also reduce unneccessary work on those who are in highest…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    4 votes

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  16. Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.

    4 votes

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  17. It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.

    2 votes

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  18. It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.

    2 votes

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  19. Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it

    2 votes

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  20. Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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