8399 results found
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International Messaging Capabilities
It would be helpful if it was possible to message clients who have international numbers via Boulevard. We often have clients who are from the EU or similar locations and we have to use whatsapp and lose the booking reminder text functions.
1 vote -
Add custom text to cancellation emails
Ability to add custom text to email clients receive when appointments are cancelled.
1 vote -
Different permissions per location per user
A user may need access to all locations to perform some actions, but should only have the MOST access in one of them (because it's their "home" location). For example, they may be able to book appointments, close out orders, and visit reports in their main location, but only be able to book appointments at any other location.
1 vote -
Change prebook to be 12 weeks and 16 weeks
Add 12 weeks and 16 weeks to the prebooking options
1 vote -
be able to use account credits to pay for a membership monthly
some clients have two memberships, one where they specifically accrue account credit. They'd like to use that account credit to pay for their other membership, monthly
1 vote -
Automatically apply the cancellation fee based on the policy we already set
I understand that Boulevard allows us to set a 48-hour cancellation deadline and a cancellation fee, but the current workflow does not make operational sense for a medical aesthetics practice.
If a client cancels after the 48-hour cancellation deadline has already passed, the system should be able to automatically apply the cancellation fee based on the policy we already set. Otherwise, the cancellation policy becomes more of a manual reminder than an actual enforceable setting.
The current process creates several issues:
- Clients may still be able to cancel after the cancellation deadline has passed and avoid the fee completely.
- Staff…
2 votes -
Provider Scheduling
We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.
2 votes -
Make utilization for service providers only, exclude non service providers
Utilization currently includes non service providers, which makes the stat inaccurate. Please remove non service providers from the utilization stat since they do not complete services and end up with a 0% utilization, which makes your utilization stat on the new dashboard incorrect. Why would they be included in the utilization score?
1 vote -
1 vote
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send client giftcard from office
When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office
6 votes -
Streamline a way to block off all service providers for Holidays.
Set holiday closure schedule that reoccurs every year without manually re-entering.
18 votes -
enable phrases inside the patients profile.
enable phrased inside the patients profile.
1 vote -
More all-in-one functionality, including lead generation, to reduce reliance on multiple systems
This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares
4 votes -
Mobile App Performance Tab - Track Hours Worked
Within the performance tab of the mobile app, you can track all sorts of metrics. For those hourly employees, tracking number of hours worked would be very helpful.
3 votes -
3 votes
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Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
6 votes -
birthdate
Make the patient's birthdate part of the patient's profile that comes up on the mobile app.
1 vote -
waitlist
We would love an easier way to add a client to multiple dates on the waitlist instead of having to individually enter multiple dates. Example Jane Doe wants to see Elena any day through the week in August.
2 votes -
Deposits and expenses Reconciliation report
i would like a report that list the reason or note attached to any expense or deposit. If im able to see the "notes" or "reasons" for the week or a day i can easily account for shortages removed from the register or overages/ payins and their reasons. It helps account for cash ins and outs for the day or the week of the register with out having to search through the register dates when it could all just be in one report for the date range selected
2 votes -
Performance Screen on App
Admin/Owner permissions should be able to see the entire business performance on the performance tab in the app.
2 votes
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