7860 results found
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Uploading multiple photos at once
We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!
20 votes -
scheduling from client portal
I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.
4 votes -
Insurance billing should be integrated.
Before a client submits their co-pay, insurance should be billed first to get the claim auto sent through.
1 vote -
Convert Text Conversations into Client Profiles
Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.
1 vote -
Prebook Defaults
Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.
1 vote -
sort offer codes
for the love of god, please add a sort and/or search feature on offer codes section!! thank you!
2 votes -
make the calendar smaller
I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes
1 vote -
Show pricing for a base service along with add on options
It would be great to have the price of a base service available, along with add on options/pricing BEFORE selecting a provider. It is very frustrating to not know that information. We have had potentially new clients call, while looking at the booking screen, concerned that if they select a provider they are locked in to booking without knowing the price.
2 votes -
Change Online booking settings per employee
We have some employees that need more lead time for online booking than others (they live much farther away). It would be useful to be able to change the online booking lead times for just those employees and keep it at the business default for everyone else.
2 votes -
Class Management
Class Management - This switch to Boulevard has almost completely killed our customer base when it comes to Classes. No one signs up anymore due to the difficulty and confusion of booking. We have loved most things about our switch over from Vagaro, but trying to offer all of our classes is somewhat of a nightmare. The set up on the management side is cumbersome, and then to go to all that work to set it up just to have it be a pain in the butt for our customers to book is no good. The customers won't call for…
7 votes -
app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
28 votes -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.3 votes -
Tele health option
Give us the option to do telehealth
3 votes -
Color services should have the option to require a finish service like modifiers
When scheduling online a client should not be able to book a color service without selecting a finish ie "haircut" "blow-dry" "wash and go" like in modifiers. This would solve a lot of double booking problems, client error, and keep the services separate for providers individual timing and price. A client is unable to book without a modifier (if selected) but every color needs a finish time even if just for a shampoo. Without it being required in the online scheduling, I feel clients will easily overlook. It is also not their job to ensure we have the appropriate time…
1 vote -
appointment metrics report
A report, not a summary, that shows cancellation rate, new patient leads, leads contacted, appointments scheduled, and appointments completed. This is critical to track.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Can I create a standalone intake/inquiry form that lives at a public URL and creates a client profile without requiring an appointment first
We are a medical aesthetics practice running application-based model call programs where prospective clients comment a specific keyword on a post to apply for discounted treatment. When someone comments the trigger word we need Instagram to instantly DM them a short message and a link to a pre-screening application form hosted outside of ManyChat.
The core flow is:
- We post a model call on Instagram with a CTA telling followers to comment a specific word to apply
- Someone comments that word on the post
- ManyChat instantly fires a DM to that commenter with a brief branded message and a form…
1 vote -
Performance Showing up for Admins and Owners on the app
I think that Admins should be able to see the performance of the whole practice on the app while theyre on the go!! Why does the staff get to see how much they make but the owners cant see how much was made in total.. its kind of funny if you ask me
2 votes -
It would be very helpful to have a patient demographic screen in the App
It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.
2 votes
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