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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8399 results found

  1. The sign off tracker is super helpful to understand how far along an MD is in their sign off to meet min requirements. Since these do vary by state, it would be helpful to set a goal at the location level that surfaces alongside the tracker. This would be a great reminder for the MD depending on which locations dash they are in!

    2 votes

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  2. It would be incredibly helpful to have a way to link or tag patient profiles together to show relationships (e.g., family members, parents/children, spouses).

    Additionally, we need the ability to share payment methods between these connected profiles. During checkout, we should be able to:

    • Automatically see who a client is linked to right on their profile.

    • Easily charge a connected profile's card on file (e.g., a mother paying for her child's products, or an adult child paying for their parent's treatment).

    • Select whether to use the current client's card or a linked family member's card on file seamlessly.

    2 votes

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  3. Rather than just showing "cancelled" as a blanket term I would like it to show if it was a late cancel, a now show, or cancelled by staff/client. It would help us be able to track clients show rate more accurately and when to potentially intervene on a chronically late guest, or chronic canceller.

    3 votes

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  4. There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.

    12 votes

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  5. I'm sure many practices (like ours!) have imported files to clients' "file" tab from an old system. They are not organized since they were uploaded all on the same day. This makes it incredibly hard to find what you need from their history! Can we add an option to sort files by name? Our files have the date in the title so if we could sort by title it will all be in order! Pretty please!

    1 vote

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  6. It would be great to have the option to duplicate an existing package when creating new packages. This would save time when creating multiple versions of the same package.

    1 vote

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  7. The ability to select photos from gallery to upload into chart

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. When marking a clients face for neurotoxin under "add markup" and automatic calculation of total units would appear in upper corner on photo.

    1 vote

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  9. If each salon/client could be assigned a fake client that would not affect our books and records where we could train and set up appointments, payments etc. we could also see first hand what our client is seeing before we make the notification etc active.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Easier ways of viewing my data, why is it so difficult to view specific sales from specific services? also graphs to see change over time.

    2 votes

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  11. Need a report that shows total amount of cancelations with a date range instead of just having the front desk option and counting them manually.

    2 votes

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  12. When products hit a zero count in inventory, the system should alert us or prohibit sales of product that is not in stock. Instead of selling into the negative. Bad look for patients to buy a product, we do not have it and then have to either refund them or create an IOU to ship it when the product comes in.

    2 votes

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  13. Tabs that stay open and allow us to toggle between tabs. For example, schedule tab and calendar tab open at the same time in tabs.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    5 votes

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  15. Why aren't the system updates completed late in the evenings, as these interrupt work hours, processing payments, and/or on-line booking/gift card.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Hello Boulevard Team,

    I currently work for a spa based in NYC, but I work remotely from Mexico City (CDMX). First, I want to say that your platform is incredibly good and very user-friendly; I really enjoy using it.

    However, I’ve encountered one major flaw: the Boulevard mobile app is not available in the App Store for Mexico.

    It is highly necessary to enable international availability for the app so that users can work from CDMX or anywhere in the world using their phones. Right now, this restriction limits remote workers to always having to use a computer or being…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Charts and Protocols

    When an appointment is booked for a specific product, including any add-ons, the system should automatically populate a note with the appropriate language and fill-in-the-blank fields in the chart, rather than requiring the nurse to type everything manually.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  18. NEED to be able to see when another admin is typing or already responding to a client. Thank you! :)

    1 vote

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  19. It would be helpful to understand if/how clients interact with automated comms like confirmation and reminder emails by including them in Marketing Campaign Performance reporting.

    2 votes

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  20. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    5 votes

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