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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    50 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  2. Currently you can only see account credits for a PT under wallet. It would be helpful to see all account credits on the main profile page. It also does not show up at checkout for a PT. Have account credits and GC amounts visible through the PT profile tabs.

    2 votes

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  3. Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists

    1 vote

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  4. It would be extremely helpful to have a way to identify and filter clients who have opted out of marketing emails and/or text messages. Having this capability would allow me to better manage marketing campaigns, ensure communications are reaching the appropriate audience. I will also make it easier to identify the clients who have not opted in so that we can build our marketing capacity without having to continuously revisit clients who have opted out.

    1 vote

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  5. Add a photo option within the medical chart to document product labels. would save time manually entering the LOTs, expirations, product numbers, etc.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.

    4 votes

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  7. I know everyone is on the AI hype wagon. I am not against AI, but I would love to see work on some suggestions that have been hanging out for over 5 years (turning off tips per provider/service, moving forms between clients, etc...)

    It seems like Boulevard is focused on the next big thing all the time and losing track of what made you special: excellent scheduling and a feature rich experience for a variety of salons and spas.

    Please take like one month and focus on some of this low hanging fruit, then go chase whatever AI dreams you…

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    6 votes

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  9. I would love if there was a native way for the system to give the option for stylist to receive full commission when doing an offer (the business takes on the cost of the discount) I know there is a work around for this (closing the discounted amount to other and then deleting the offer) but that kind of defeats the purpose if its a 1 time offer we'd like to track.

    2 votes

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  10. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    12 votes

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  11. It would be beneficial if we were able to adjust a ticket after it has already been closed out. With my previous software, I was able to change providers, services and break up a service if two employees worked on the same person for one service.

    2 votes

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  12. I would like a report where I can see how many clients rebooked at the time of visit and what staff member rebooked them. Having this reporting data would make it easier to offer commission on rebooking and incentivize the front desk to get every client rebooked thus directly increasing business sales through future appointments booked.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. A setting for the tip to only be calculated from the total of the service and not include percentage of products sold. This way it is only suggesting a tip amount for the total of the service and not the skincare products that were added.

    2 votes

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  14. Have a "Pay Later" option during online booking, for customers who don't want to put their card information on file or would rather pay another way.

    1 vote

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  15. Currently, commissions must be enabled separately for each location an Aesthetician is assigned to. This creates unnecessary administrative work and increases the risk of inconsistencies across locations.

    Proposed Enhancement

    Allow commission settings to be enabled and managed once within an Aesthetician's profile. Once configured, those commission settings would automatically apply to all locations assigned to that Aesthetician.

    Benefits

    Reduces repetitive setup and maintenance tasks.
    Ensures commission consistency across all assigned locations.
    Simplifies onboarding when adding an Aesthetician to new locations.
    Minimizes configuration errors and missed commission assignments.
    Improves scalability for multi-location businesses.

    Expected Behavior

    Commission settings are configured at the…

    1 vote

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  16. This would give patients the ability to gift a voucher from their own package to another patient or gift account credits from the balance in their wallet to another patient.

    1 vote

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  17. Have a today button readily available at the top rather than going into the calendar on every page and platform. Even the app. Mangmint has it where the today button on the calendar is at the top of every screen.

    1 vote

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  18. Have a sticky note on the overview, that stays upfront, for things like allergies and other patient specific preferences/nuances]

    1 vote

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  19. On the app and browser, have a photo be on the overview for the patient for easy id/familiarity

    1 vote

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  20. On the app- having upcoming and past appointments be the firs things seen when you select details under the client

    1 vote

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