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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. An option to print out each staff member's daily plan

    3 votes

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  2. give separate merchants access to their own merchant account

    1 vote

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  3. A to-do list that is able to be check marked

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.

    1 vote

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  5. The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.

    It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.

    1 vote

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  6. When a new client calls to schedule and a profile is created for them, it automatically opts them out of text marketing. There should be an option for the appointment to be "set" but the client has to complete the rest of their profile. Leaving them opted in for messages in the beginning.

    4 votes

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  7. I’d like to see a single report that provides both year-over-year and month-to-month staff performance comparisons. Since our salon operates heavily on goals and performance metrics, having a full annual comparison alongside monthly trends in one report would make tracking performance much easier. This would save time, reduce the need to generate multiple reports, and give a clearer overall picture of staff performance.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. Toggle option for clients to allow English forms to switch to Spanish

    3 votes

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  9. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    24 votes

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  10. We would really like a report that shows ratings (number of stars the client gave, location visited, service provider, and if they clicked to post the rating on google)

    2 votes

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  11. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    2 votes

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  12. Currently, Boulevard sends an email out to past due clients with a link to update their payment method. This link takes them to a page in which the client can enter card details, but this isn't found on the client portal and not available via the API - only via this one email!
    It would be great to be able to send additional custom emails out to clients if they still haven't updated their card info, essentially recreating the Boulevard email, but the API needs to be available to be able to send the client to a card update page.

    1 vote

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  13. Appointments that are a late cancellation or a no-show should automatically trigger to charge.

    1 vote

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  14. Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.

    1 vote

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  15. I’d like a report that shows how many new appointments were created each day.

    This should be based on the date the appointment was created/booked, not the date the appointment is scheduled for.

    This would help us understand how successful our marketing campaigns are by showing which days actually generate the most new bookings.

    For example:
    Monday: 25 appointments were created
    Tuesday: 32 appointments were created
    Wednesday: 18 appointments were created

    It would also be helpful if this could be connected to marketing sources or campaigns, so we can better track which campaigns are bringing in real appointments.

    1 vote

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  16. Boulevard now requires guests to enter a phone number or email address before they are able to view appointment dates and availability. Previously, guests could browse services, select a professional, and view available times before being asked to provide contact information at the final step of booking.

    This change introduces friction early in the booking flow, particularly for first-time guests who are still in an exploratory phase and simply want to check availability. Requiring personal information before showing dates can feel premature and may reduce trust or willingness to continue, especially compared to platforms that allow guests to view availability…

    5 votes

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  17. It would be nice to be able to print the daily schedule.

    5 votes

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  18. Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page!! This should all be seamless so we dont have to go back and forth from page to page it should sell it and deduct it all in one

    2 votes

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  19. Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.

    2 votes

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  20. 2 votes

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