8372 results found
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Make security notifications to clients customizable
The new update where clients are notified when their profile is updated (name, DOB, contact information) makes it appear the practice has had a security breach even if it was just an internal update. This is confusing for patients and discourages our staff from keeping profiles current.
We should be able to customize these messages that are sent to patients and ideally be able to turn them off.
1 vote -
Cancellation Fees
When a client no-shows for an appointment, we attempt to charge them the no-show fee but we are unable to. We receive the message "insufficient funds". We need to be able to fully enforce our cancellation policy and this prohibits us from doing so.
1 vote -
Customize Text Message Order Receipts
The business would like the ability to customize the content of text message order receipts.
2 votes -
make a service private but have direct booking link
This essential for promos for specific clients
2 votes -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.3 votes -
Late cancel and open balance blocks next online booking
This would be a way to block clients from booking their next appointment if they have an outstanding balance due, including a late cancel/no show charge.
1 vote -
Book with card on file in-dashboard
Require a payment method on file when booking in the dashboard, on behalf of a client. This extra measure would help businesses ensure they have a payment method on file in the event a client late cancels or no shows.
1 vote -
Find a way to have emails go to primary inbox.
Currently, specific to gmail, any marketing emails sent end up going into the "promotions" folder leading to almost no one opening the emails. I feel like it has to do with the domain being titled as "marketing.blvd.me". I struggle with sending general announcements or posting model calls due to this. Additionally, It would be great if we had the ability to save a template we regularly use instead of starting from scratch each time we want to send out a marketing email. I used to have GlossGenius before Blvd and had more success with clients receiving my emails than they…
1 vote -
Email campaigns
Please place the email subject line at the top of the email template and not way at the bottom in a very tiny font. It should be clear where to make these sorts of edits—I created my first email campaign with Boulevard and didn't see that the subject line remained the name of the campaign name, even after I changed the campaign name. It's very easy to miss that sort of thing, especially when you're a new user of the software.
1 vote -
Bring Back the Text Bubble!
Whoever’s idea it was to get rid of the feature where we can open a separate text message bubble and minimize it was so stupid. It is extremely inconvenient to not be able to view the calendar and not be able to minimize and go back to the message. It now only allows us to message guests from their profile. This blocks the entire screen, and you have to exit out rather than minimize. So if you get interrupted by someone needing to checkout or if you need to look at the calendar you have to edit out then go…
1 vote -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
2 votes -
we'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email.
We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.
3 votes -
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
7 votes -
Inventory Tracking Enhancement: Lot Numbers and Expiration Dates
This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:
- Add fields for lot numbers and expiration dates in the inventory management system
- Enable tracking of products by lot, improving traceability
- Allow for better management of perishable or time-sensitive inventory
- Facilitate easier recalls or identification of expired products
- Enhance reporting capabilities to include lot and expiration information
This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…
103 votes -
prevent staff from seeing EVERY form
I would love for my therapists to only see the service intake and medical form - not the client contact form. I have been asking for years for this.
1 vote -
allow staff to text clients without seeing their phone number
Id love to let my staff message clients if they are running late without giving them client contact info. Can they message without seeing every clients phone number?
1 vote -
In "Forms" in the appointment add "Mark as Complete" in the dropdown menu in addition to "Open in New Tab", "Print" or "Delete"
For clients that fill out paper forms and are then scanned and attached to the client profile, we would like to mark the digital forms as complete so we don't constantly see the forms reminder on their profile and appointment. Thank you.
1 vote -
Klarna
When Credit Companies advertise on our BLVD platform it should offset our BLVD monthly fees. I can't believe that Klarna and Affirm have an advertisement showing on BLVD everytime a client checks in. I don't offer these payment options and I never will. BLVD is expensive and if other companies are going to advertise to MY clients I want the choice to opt in and get paid for advertising placement, or opt out entirely. My business is supposed to be high end and these advertisements give 90's infomercial.
1 vote -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
Dont save same credit card multiple times
The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.
22 votes
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