7134 results found
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better identification of NEW clients & first time bookings
When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).
329 votes -
Reviews should be first for google reviews, and second for boulevard.
When a client is prompted to leave a review after receiving service, if they choose a 5 star review, automatically take them to google to leave their review. Google reviews are much more valuable to our business. Also, allow the business to choose if only 5 star reviews automatically go to google reviews, or 4 stars as well. Anything below 5 stars (or as set by the business) should go to the boulevard review for feedback. We are getting many boulevard reviews and almost zero google reviews from your service. Should be the other way around to benefit us. Thanks!
31 votes -
Medical Director Forms Sign Off
The current workflow for Medical Director chart review and sign-off in Boulevard is difficult to navigate and can be time-consuming. At the moment, there is no clear way to:
• Easily see which client charts still need to be completed by staff
• Identify which charts are pending Medical Director review and signature
• Track which charts have already been signed offAdditionally, there is no automatic notification sent to the Medical Director when charts are ready for review and signature, which can lead to delays and confusion.
Suggested improvements:
1. Automatic Notifications: Send an automatic alert directly to the Medical Director when charts…35 votes -
22 votes
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Birthday Icon
Add a birthday icon in Boulevard's Front Desk and calendar views to remind staff to wish the client "Happy Birthday" when they present for service(s) on their special day.
27 votes -
Text customization on review requests
We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.
Currently, the review request redirects to boulevard and we would like an option to customize this.
94 votes -
Highlight no-shows in red in patient history
When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.
519 votes -
Pre and Post Treatment Forms
I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.
122 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
339 votes -
Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
70 votes -
alert the provider when clients reschedule
Providers get notified when clients book, but not when they just reschedule their appointment. It'd be helpful to get a notification.
66 votes -
Payment Links
Payment links so we can send a client a link to pay an amount discussed on phone or text and ideally then credit that to their account credi
50 votes -
Staff to get notified when a client reschedules their appointment.
Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.
24 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
25 votes -
22 votes
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Consent Forms
Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment
26 votes -
Allow employees to merge appointments without having to cancel one
Employees should be able to merge clients appointments without having to cancel one of them, because it their profile it says they've canceled before even when they haven't. That messes up our cancellation policy
21 votes -
Preview transactional emails that go out to customers
We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.
24 votes -
gift card
Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account
25 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
22 votes
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