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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7138 results found

  1. Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.

    2 votes

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  2. There should be a report that can be run for incomplete charts in the reports tab.

    3 votes

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  3. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    3 votes

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  4. BLVD needs to integrate with an AI agent that can book appointments after hours, missed phone calls etc.

    5 votes

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  5. We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
    - the buttons and options are small and hard to see/read
    - there are multiple steps/buttons, which makes the process confusing especially for the signature part.

    it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…

    5 votes

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  6. The ability to input FLAT commission amounts per service, instead of percentages.

    5 votes

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  7. 5 votes

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  8. make shift objectives/todos somewhere where the employee will see it before they clock in or out

    5 votes

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  9. When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  10. tap the icon or employee name and the option should come up to add a block or change shift hours.

    5 votes

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  11. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. What is a easier way for our clients to book a couples massage in a way that wont confused them and the appointment shows up as two then just one appointment.

    4 votes

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  14. Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.

    I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.

    Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.

    4 votes

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  15. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    3 votes

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  16. uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    6 votes

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  18. PDF Upload option when building a chart, like a photo upload.
    My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document

    37 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. There is apparently a huge request that Pop up alerts come up when appts are being double booked when using the "select time on schedule" button. The resource is being attached to the service, so why can't it tell us when that resource is being used already?

    4 votes

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  20. I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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