8136 results found
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Prioritize assigning certain services first to certain providers
This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.
2 votes -
Buy One Get One Free/50% off, sale/coupon options for marketing. That's one of our most popular sale options.
We need a Buy one get one sale/coupon option! The only options are % or dollar amount discounts. One of our biggest marketing campaigns are BOGO sales. How do we make this an option?
2 votes -
Cherry Integration
I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.
3 votes -
AI Receptionist answers after # of rings
Ability to have Beau enabled during business hours but not answer until after X number of rings. This would allow a business's staff to answer first, and have Beau as a fallback answerer.
2 votes -
Ability to assign or add a note to AI Receptionist calls
Businesses would like the ability to designate specific staff members for follow up actions following Beau's calls.
2 votes -
Need reports for appointments booked day by day
I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…
16 votes -
Make cart editing easier in online booking
Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion
24 votes -
card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
3 votes -
Lifetime Client Retention
RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!
2 votes -
Checking receipts in profile history being able to get back to purchase history without starting over
When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something
27 votes -
Client Profile Credit Card Update
If a client wants to update their credit card, they cannot update it without booking a new appointment.
Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)
3 votes -
Please fix reports so you can save the DATE RANGE!!!!
The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback
It always resets when you open (re-open) the report.
28 votes -
Enable patients to see and review forms signed and needs to be signed
Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.
10 votes -
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.
Examples of metrics that would be helpful include:
Personal sales totals (including retail and enhancements)
Enhancement sales performance
Rebooking rates
Average tip percentage and/or average tip amount
Average ticket value
Client retention metrics
Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…
9 votes -
Ability to schedule client follow-up text message
Teams currently have to track any follow ups that may be needed outside of BLVD. This would be for post treatment check-ins, pause lifts, or other relevant client follow up they have to do. (Mindbody has contact logs)
12 votes -
Timeclock in app, not just in browser!
It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.
2 votes -
Website chatbot for patients
A website bot for patients to ask questions about services and booking
2 votes -
add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
20 votes -
Take Prepaid Visa and Master card gift cards as a form of payment
BLVD needs to accept prepaid credit cards Visa/Master Card/AMEX as a form of payment. This is very inconvenient for our clients and embarrassing when it shows that the card has in sufficient funds.
3 votes -
Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.
When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.
17 votes
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