7617 results found
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Edit a Closed Invoice
Ability to edit a closed invoice.
9 votes -
appointment reminders
When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.
4 votes -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
8 votes -
Add client tag based on intake form response
There are some intake form questions that a business should easily be able to identify per client. For ex - if a client is asked whether they consent to their treatment photos to be shared on social media and they decline, it would be helpful to then add a related tag to the client profile.
5 votes -
Message clients from the Professional App
We also need to be able to text our clients via the app as well. We keep everything in house and so in order to message thru boulevard we have to log into a browser, sign in, and then text via a tiny screen.
15 votes -
Create a Seniority option for Precision Scheduling
Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!
3 votes -
Digital Gift Cards. In general the in person/phone gift card purchase option for Boulevard kinda stinks.
Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.
3 votes -
commssion levels that are buildable to meet salons diffirent sturcture. Our salon needs commission tiers with Layerd Tier s
Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)
3 votes -
INTEGRATING WITH CLASS PASS INTO BOULEVARD.
THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL
2 votes -
Self-booking overlay image not be so dark
The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.
10 votes -
Upcoming bookings
I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.
7 votes -
Adding "grid lines" as a camera feature when taking photos in someone's chart
When taking a photo in someone's chart (ex. aesthetic note) can we add grid lines so that photos are more consistent. Uploading photos are a hippa violation so we would love to be able to upgrade the photo taking features.
4 votes -
Report for referral source
It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.
2 votes -
There should be a streamlined option to merge multiple forms into a single form without requiring users to recreate or re-enter existing inf
We’ve found that when clients are asked to complete multiple forms, they often only finish one. This isn’t intentional—it’s usually the result of form fatigue and an overly complicated process.
A simpler solution would make it easy to combine multiple forms into one, add an existing form to another, or copy and move sections between forms. This would reduce repetition, make the experience easier for clients, and save time for staff.
Streamlining forms in this way would lead to higher completion rates, fewer follow-ups, and a smoother, more user-friendly experience overall.
5 votes -
Automated Campaign Audience Filters - Reminder to Book
When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.
15 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
8 votes -
Hours booked and future hours sold
We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.
4 votes -
no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes -
Search Functionality during Booking an Appointment
We have a lot of services so it would be great if the client can search for the service instead of having to find it one by one. Especially if they want more than one service in different categories. It's very important for a seamless client experience.
3 votes -
Allow a link within the automatic texting response during off hours
It would be great if we were able to allow links in our automatic texting response during off hours. Prior to BLVD, we used google voice, and we would write something along the lines of "Thanks for reaching out, but the salon is currently closed, if you're looking to book an appointment, you can do so online at www.blvd.com..." This way, it will take the client messaging the salon directly to our booking link. We also included our R+Co affiliate link to generate online product sales as well.
3 votes
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