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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  2. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  3. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  4. Once a client has filled out a consent form, they should be able to view/ have access to the form for liability reasons. to email them a copy of the form we currently have to save as a PDF then email it on a separate tab, it would be a lot easier to email it directly from the boulevard website.

    2 votes

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  5. It would be very helpful to have options available as to how the online booing services are displayed to clients (lowest to highest, alphabetical, highest to lowest, etc) rather than only having one option of highest to lowest which could deter first time clients who see the highest listed price points first when selecting a service.

    1 vote

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  6. Ability to filter for this client segment so a business can retarget these clients to purchase a package or membership; this will also help determine the success of their new client offers.

    2 votes

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  7. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    3 votes

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    1 comment  ·  Admin →
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  8. change needs to be included on printable receipts

    1 vote

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  9. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  10. Ability to organize Reports more efficiently and filter by date and/or name (alphabetically)

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.

    The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.

    2 votes

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  12. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Example: Purchase $100 and get $25 free. The $25 should be automatically applied when they checkout with a $100 gift card without having to create an offer. Put parameters on time available and only when you purchase a certain amount.

    5 votes

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  14. Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    27 votes

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  15. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    9 votes

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  16. Permanently delete disabled charts and forms

    6 votes

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  17. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    21 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  18. Allow for more than one staff member to be assigned to a membership sale. This would allow for multiple individual to receive credit for selling a membership to a client.

    1 vote

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  19. It is helpful in our spa to have a reminder tied to the time clock for in and outs. This will help with completion

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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