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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.

    3 votes

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  2. Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
    We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.

    3 votes

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  3. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    9 votes

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    1 comment  ·  Admin →
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  4. The booking email used to include:

    "Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."

    This is not only available in the the text messages now. Please turn this feature back on.

    3 votes

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  5. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    3 votes

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  6. Ability to prescribe medication‘s for patients and to review lab results via fax

    38 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    3 votes

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  8. There's no notification that a client's card was declined when ran for their monthly membership, just flags their chart. So if you don't go looking for it, you'll never know their payment wasn't processed. If it notified us, we could reach out to the client sooner to update their card information.

    4 votes

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  9. like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff

    10 votes

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  10. We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff

    2 votes

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  11. Would like to set branding for marketing emails - i.e. default fonts and colors. Each time we send market blasts we spend so much time changing the font of every box, every button, etc.

    3 votes

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  12. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  13. To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.

    3 votes

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  14. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    5 votes

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  15. Offer code report for future appointments to show what offer codes are being applied to appointments booked.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    3 votes

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  17. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Ability to edit a closed invoice.

    3 votes

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  19. It would be helpful to have an option to delete a client profile.

    9 votes

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  20. Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.

    2 votes

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