7198 results found
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Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
6 votes -
report that includes tip and service commission for easier payroll
report that includes tip and service commission for easier payroll
5 votes -
Ability to add multiple shifts to a single business day for a staff member
Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.
5 votes -
make charting possible on a desktop
Make it possible to chart from a laptop and add forms
3 votes -
menu pricing visibility
It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…
6 votes -
Pull information from profile for intake form
When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.
6 votes -
Dispute AI
Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.
4 votes -
Permission: Products
Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.4 votes -
DO NOT delete messages from a clients profile when their phone number changes
When a client changes their phone number , it erases ALL messages tied to that phone number. This is frustrating. Sometimes we refer back to past conversations for information, photos, etc.We are a med/spa office and rely on our system to keep track of all important info such as messages between client, Charting, etc. This would be the equivilent if all of a sudden medical carts went missing. Please fix this
3 votes -
Make messages available on the app
It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.
30 votes -
Add Tasks w Reminders
Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date
4 votes -
Swap Group
If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…
2 votes -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
4 votes -
Guest Experience Impact: Contact Info Required Before Viewing Dates
Boulevard now requires guests to enter a phone number or email address before they are able to view appointment dates and availability. Previously, guests could browse services, select a professional, and view available times before being asked to provide contact information at the final step of booking.
This change introduces friction early in the booking flow, particularly for first-time guests who are still in an exploratory phase and simply want to check availability. Requiring personal information before showing dates can feel premature and may reduce trust or willingness to continue, especially compared to platforms that allow guests to view availability…
3 votes -
add low inventory alert
Owner should get email alerts when inventory is low.
11 votes -
Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
56 votes -
Staff see personal time clock summary
It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.
4 votes -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
196 votes -
deleting chart forms
Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.
20 votes -
online booking exact dollar amounts instead of percentages.
online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.
Can we get a feature, where we can do percentage deposit or an exact deposit amount?
7 votes
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