8362 results found
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It would be great if the front (client) facing screen showed any discount applied to their products/service when they are checking out.
Currently when I add a discount to a service or product they client does not see it on their side when going through the check out process. I then have to take time to explain that they will see the discount on their receipt. It would be nice if they saw the breakdown of the charges to include discounts when they are checking out.
8 votes -
Klarna/Affirm
Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.
4 votes -
Text customization on review requests
We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.
Currently, the review request redirects to boulevard and we would like an option to customize this.
124 votes -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
5 votes -
Having the ability to drag the bottom of appointments to shorten/lengthen them.
Having to go in and edit appointments during check out is really inefficient. Id love to be able to drag the bottom of the appointment up or down to save time.
5 votes -
Ability to confirm a credit card has been captured for online bookings.
We need a way to verify a credit card has been captured for online bookings before the actual appointment.
5 votes -
phone number look up
When looking up clients by phone number, you cannot copy and paste in search bar. When the number looks like this (555) 555-5555, you have to take away the parenthesis in order for a look up to occur. the copy function on the phone for those numbers gets the whole visual format. just alter code to recognize these formats as well.
3 votes -
better identification of NEW clients & first time bookings
When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).
358 votes -
invoice clients
I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?
8 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
12 votes -
alert the provider when clients reschedule
Providers get notified when clients book, but not when they just reschedule their appointment. It'd be helpful to get a notification.
95 votes -
Filter new clients from online booking for specific providers
I would love to be able to funnel new clients to my other providers without blocking online booking for my current clients. I've been using manual blocks on my schedule to fill other therapist's shifts before my own, but this prevents my current clients from being able to reschedule when using online booking.
A simple "accepting new clients" toggle on the staff profile would be a great addition. it would allow current clients to reschedule and view all of my ability while still filtering new clients to other therapists.
3 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
29 votes -
New vs Current Clients Online Booking
It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.
35 votes -
New Reporting - Sales Summary (and Daily Summary) should be latest data, not delayed
The old reporting Summaries were all completely real time. It was helpful to get a quick grasp on how the day was going, etc...
The new reporting is all delayed. I would appreciate even just a couple of the reports to be real time. It is a bit of a regression to not have somewhere in the system to show what the current total collected is.
3 votes -
Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
95 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.9 votes -
split screen
A customizable split screen view would allow us to open two pages side by side and choose what appears on the left and right. For example, we could view the calendar alongside a patient’s chart to message them, or review a medical form while reading their messages. Currently, we have to open two separate browser windows and switch between them. This feature would make our workflow more efficient and streamlined.
2 votes -
Ability to round to nearest 5-cent interval when checking out with cash
With the deprecation of the penny, businesses will need the ability to round up or down their order totals for clients paying with cash. This is to ensure no workarounds are needed when completing checkout for these types transactions, and keeping reporting accurate.
2 votes -
Needs to be a way to have a new sale for a service that's not on the calendar
Needs to be a way to have a new sale for a service that's not on the calendar.
3 votes
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