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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7247 results found

  1. It would be beneficial to have the maiden name of clients connected to their profile as well. We have clients get referred and list a client's maiden name or married name, but we can't find them in the system because their new/old last name isn't updated.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. When I am making a new purchase order list or recounting inventory and a client comes up, instead of having to save a draft, check them in/out then click three different buttons to get back to where I was, I think a task bar to get back to it quickly and efficiently would be much easier!

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. 1 vote

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  4. Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.

    11 votes

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  5. For example: " I would like to set a reminder for 6 months from now to contact a Client to make his next appointment"

    30 votes

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  6. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    16 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  7. Please create a report only for Service Charges.

    2 votes

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  8. 2 votes

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  9. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    11 votes

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  10. In 2024 the tap to save a credit card option should be a given. Having to hook up a USB swiper is both cumbersome and not secure. This should definitely be an option with Duo integration.

    2 votes

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  11. Under settings, service list cannot be searched. It can be searched under the "manage location" but not under the "manage business".

    3 votes

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  12. Would love to be able to see what time clients have checked in, so we can stay on top of when they are being taken back, and their average wait time!

    428 votes

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  13. 1 vote

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  14. 1 vote

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  15. I have renters at 3 of my 4 locations, and some of them use Boulevard at home on their computer after hours. I want to limit the "Assign Services" privilege for them, so that they can only edit their own service timing and pricing (not for other stylists, or for the salon as a whole). It needs to be a separate permission, and not accessible to the whole company's services.

    1 vote

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  16. Restriction during booking and client creation to disallow dummy or fake email addresses from being stored as clients' emails.

    1 vote

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  17. would like recent viewed clients or interacted with clients to populate without having to search them, was a feature in MINDBODY that we were used to

    1 vote

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  18. Haus Salon would like the Green Circle fee to appear in the Payment Details section of the online booking process in order to be more transparent.

    1 vote

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  19. Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments

    4 votes

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  20. I run a commission based salon and would like you to change the individual account metrics to reflect their commission summary instead of gross sales.

    2 votes

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