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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    19 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  2. We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.

    We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.

    2 votes

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  3. Add an option to include product purchases in the gratuity auto-calculation!

    5 votes

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    1 comment  ·  Admin →
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  4. Control over locking start times based on staff, category, or service.

    A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.

    It would be great to have a way to have controls over start times that had more adaptability.

    1 vote

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  5. show clients' last names when viewing the calendar/schedule on the app.

    2 votes

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  6. make clients' last names visible when viewing the calendar/schedule on the app.

    2 votes

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  7. When changing the provider or seller at checkout, giving staff the ability to apply the update to the provider/seller to all of the services or products in the checkout window.

    2 votes

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  8. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    4 votes

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  9. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes

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  10. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.

    1 vote

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  12. Split merchant processing to allow for franchise royalties to be deducted directly from franchisees' transactions and sent to the franchisor's account, while sending the remainder to the franchisee's merchant account.

    1 vote

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  13. Add a birthday perk to unlock the month of DOB to memberships

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Allow different services to have unique booking cutoff times (e.g., standard services bookable 1 hour before, but permanent makeup requiring 24 hours). This would give businesses flexibility, prevent last-minute bookings for complex services

    1 vote

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  15. Would like the ability to hide product unit costs from certain permission groups, but still allow them to see product catalog & do inventory.

    1 vote

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  16. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes

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  17. Currently, the membership fee collected is counted as sales, and when the same credit is redeemed, it is reported as a separate sale. It essentially counts the same sales twice. This is grossly incorrect, for both legal and accounting purposes. Please consult with your tax advisor and consider correcting the platform as soon as possible. Thank you.

    1 vote

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  18. It would be great to have a section like a paystub where you can insert a note to each employee for the pay week. It would be great to write reminders or correction reason on their report. I had an incident where my stylist added her tip with all her service charge, I don't take tip on credit card. She could have received her commission with more money since she had already received her tip in cash from the register. A reminder in a note section would clarify the difference in pay before assuming she was missing money from her…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  19. would love to for staff to receive reminder text or emails of upcoming appts. right now we just receive the initial communication when something is booked but other systems remind you a day before and the day of

    1 vote

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  20. I wanted to share some feedback on the appointment booking interface. The new drop-down style for selecting times is more tedious compared to the previous clock format. The old version, where you could simply click the hour and then the minutes, was much faster and more intuitive—especially when scheduling multiple clients back-to-back. Bringing back the clock format (or at least offering it as an option) would really improve efficiency and make the booking process smoother for stylists on the app.

    1 vote

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