8464 results found
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net sales less account credits
Need to be able to view net sales less account credits similar to the net sales less vouchers option
2 votes -
Form Direct Link
Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.
73 votes -
Allow copying an email address from the iOS app
The iOS app shows client email addresses, and has a handy "email" button that will create an email in the iOS mail app. But, if you use another app for company email you have to screenshot the client page, then use text recognition to copy their email address to paste it into the email app (you can't copy it from the iOS email app for some reason, you can see it, and select it, but can't copy it). Or you have to try to manually type their email, which isn't always the easiest combination of letters and numbers.
You can…
1 vote -
Assign Text Messages to Staff
It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.
5 votes -
Appointment confirmation Emails
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
allow businesses to personalize their appointment confirmation emails to include any information that needs to be added for the most success
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
booking details
Can we please include the name of the service booked and the location in the text notifications sent to providers? Since we have multiple locations and providers work across different sites, this would be extremely helpful. Additionally, can admin be texted as well about all appointments being booked as well?
1 vote -
Have limitations that can be set & manager approval for discounts at checkout
Have more control over what staff are allowed to do with discounts at checkout
4 votes -
Ability to track location for account credits
Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.
2 votes -
Membership Cancellation Alert in Client Profile
Overview:
Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.Proposed Functionality:
A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.
Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.
Use Case / Value:
Helps reception, providers, and managers stay informed without digging through account history.
Enables smoother conversations and…
8 votes -
Adding a "Send Message" button next to "Edit" when you click on an appointment on calendar or front desk
When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message
1 vote -
Client Vouchers/Packages on Professional App
It would be great for client vouchers and packages that they have remaining on their account to show up on their appointment and profile on the Boulevard Professional App. Our medical staff uses the ipads for charts and in appointments, but this info isn't available to see on the professional app for them to see. We can only see this info via the website
4 votes -
adjusting product units
We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units
26 votes -
ability to charge a set missed appointment fee for free consultations
currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…
5 votes -
Create a Payroll Report
Create a full Payroll report that includes:
Commission and tips (like current commission summary)
Total hours from time clock report
Bonus points for:
Method of tracking days off in the report (official days off, not just "days not scheduled")
area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)This one report would be almost everything needed to enter into any payroll system with some basic formatting.
10 votes -
OFFER CODES
For the OFFER CODES, can we add a third option under the Audience settings?
There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.
Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?
Thank you!
3 votes -
Assigning multiple service providers for one singular service
I'd like to be able to add two service providers to one singular service when applicable. This will be incredibly useful when we have one main stylist and one assistant stylist working on the same client on the same service. Our Main stylists will rotate across various clients while our assistant stylists will do various tasks in each service (shampoo, blow dry..etc).
Currently, we're unable to do this, which directly affects the assistant stylist's schedule. They are unable to see what is on their calendar for each day if they're not assigned to a service.
If I create a second…
1 vote -
Have the ability for offer codes to not appear in the drop down menu for manual checkout
It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.
2 votes -
List 'encounter date'
In the Forms and Charts tab, add the option to show 'encounter date' and not just 'submitted on' date since some charts might be signed late
3 votes -
Staff Authentication API
Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)
1 vote
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