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7863 results found

  1. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    6 votes

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  2. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  3. Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.

    See dev support ticket DS-2792 for more information.

    1 vote

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  4. We need the ability to set dynamic pricing for individual stylists or service providers within a single profile. For example, if a stylist named Jane offers a haircut, we want to be able to assign both a regular price and a premium price that automatically applies during high-demand times (like weekends, early mornings at 5 AM, or late-night appointments).

    We also need the flexibility to customize these high-demand times per stylist, as one stylist’s peak hours may be different from another's. For example, Jane’s premium pricing might apply on weekends, while Jack’s could apply on weekday evenings.

    Currently, we’re using…

    4 votes

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  5. We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.

    For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.

    This would protect my artist as well as myself.

    3 votes

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    1 comment  ·  Admin →
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  6. having gratuity option even if the ct is using their account credit for payment.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment

    6 votes

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  9. on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote

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  10. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    7 votes

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  11. It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote

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  12. Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Membership changes like day of monthly renewal or changes to type of membership plan should be an edit option rather than having to cancel current membership and then resign patient up for new plan all over again.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.

    12 votes

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    1 comment  ·  Admin →
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  15. If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.

    6 votes

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  16. When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    5 votes

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  17. Require a reason to be entered when voiding a voucher on a client profile. These should be reportable too.

    5 votes

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  18. On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.

    1 vote

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  20. Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

    Boulevard does a great job of accepting all kinds of responses from customers.

    According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

    However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…

    1 vote

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