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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8464 results found

  1. Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    18 votes

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  2. We currently have to use an external system to show staff their schedule one month at a time, meaning we have to create the work schedule twice so staff can see their shedule days with an easier view. Being able to let them see what days they're assigned from a calendar view would be very beneficial and time efficient.

    It also helps staff booking appointments in the future to know when everyone is available.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Ability to disable Offset on certain sales, such as package sales.

    3 votes

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  4. Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!

    3 votes

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  5. Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.

    1 vote

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  6. Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.

    3 votes

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  7. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Enable membership account credit to be renewed monthly, letting members bank the membership dollar amount

    1 vote

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  9. Would like to have the time setting for before an appointment can be booked customizable by provider and not the business

    7 votes

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  10. Can you please create a one month view of appointments?

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. 8 votes

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    1 comment  ·  Admin →
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  12. It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)

    It would also be helpful to mix discount types
    -i.e. referrer gets 10% off, new patient gets $50 off.

    percentages work better with our pricing system and feels more generous for higher value services.

    1 vote

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  13. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    11 votes

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  14. Would like to have two factor authentication available via SMS and email

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    2 votes

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  16. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  17. Ability to use APIs to pull client images from their gallery for use in a custom app or other application.

    1 vote

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  18. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    12 votes

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    1 comment  ·  Admin →
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  19. Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.

    3 votes

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  20. Need the option for early membership termination fee similar to the late cancel fee option.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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