8463 results found
-
file sending
There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.
5 votes -
Add auto Consultation to appointment on first time guests
Make all new first time clients add a consult with their first appointment
1 vote -
1 vote
-
Businesses should be able to customize the note on the top of the receipt email that is sent to clients.
It's actually insane that Boulevard doesn't allow us to customize the Receipt Note at the TOP of the receipt. It only allows us to customize a note that is buried at the bottom. We don't want to say "thank you for your business," because we have a much more dynamic and relaxed relationship with our clients. We have had to resort to using an outside software program to allow us to send a thank you email in our own tone instead of using the thing we pay for already. Please do better!
2 votes -
form/ chart upload without an appointment
ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment
177 votes -
Payment Methods to providers
PLEASE PLEASE PLEASE tie payment methods to providers. I would like to be able to dissect how providers are being compensated to get commissioned properly.
1 vote -
charting
Add a vital sign option as a charting segment.
1 vote -
quote
After a consultation we should be able to email or text a quote to clients
26 votes -
Creating a Notification to alert clients they are late to their appointment
Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.
4 votes -
Running charts
Provide the ability to duplicate charts so that I can create a new entry without having to re-enter all the information that remains unchanged.
1 vote -
Allow charging of late fees without inputting billing zip
Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.
Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.
2 votes -
We shouldn't have to scroll down to "send" messages. Fix the code so you can send from the screen as it exists.
This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.
3 votes -
Display how much cash a client handed on completed order
When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.
16 votes -
hello , i think it would be a good idea to have a way to tag multiple customers at the same time instead of individually adding a tag
Since we are a spa care there are customers that have memberships and some don't . we add tags to set them apart from the regular clients . but when tagging we have to enter the number of a client individually and tag them . i think it would be a cool idea if there were something in the system to filter and add all the clients at the same time and add all the same tag.
1 vote -
Automation Personalization
It would be extremely helpful to have greater flexibility with automations, including the ability to create and
1 vote -
Correct Handling of No-Show & Cancellation Fees Without Discounting Services
Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.
Problem with Current Logic:
This creates several issues:Misleading Revenue Reporting:
The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.
Discounting down to…
7 votes -
Pro App Performance Customization
Allow businesses to customize the data shown in the provider performance section on the professional app.
3 votes -
Auto-apply discounts per membership type
It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.
5 votes -
Instantaneous reward to referring client within the Referral Program
Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.
3 votes -
Time Blocks for Resources
Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!
18 votes
- Don't see your idea?