8357 results found
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remove a sinlge service when multiple services are booked from checkout but not calendar
I want to be able to remove a single service from the checkout but NOT the calendar. For instance, when a client comes in for multiple services (ex. alser and tox) and buys a package for one of those services (ex. laser) and wants to use one of the credits that day, I can only remove all services from the checkout. I then have to either make them check out twice, once for the package and another for the additional service or add on. I want to be able to check the out all at once for the package and…
2 votes -
Reporting to see which clients do/do not have a card on file
When trying to tag profiles that still need a card on file, it's a bit tedious to go through each client profile individually. It would be very helpful to be able to create a report that pulls the clients that do/don't have a card on file.
36 votes -
Hide pricing from online booking
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…
41 votes -
Referral
It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.
This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.
7 votes -
Client Communication Customization
Please let us edit automated client emails like receipts and confirmations, in more detail. They sound generic, and it’s wild that this basic feature costs extra- as much as a phone bill! We just want our messages to sound like our brand. Many other platforms I compared you to offer client communication at no additional cost or at much higher quantities per tier. Please update this!
21 votes -
visible expired forms
all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove
4 votes -
Show all reschedules in appointment history
Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.
40 votes -
Give us the option to pay full commision on discounts
It would be great to give us the option to pay stylists their full commission when discounts are applied. I know there is a work around with closing to other but having the system be able to handle it at checkout leaves less room for human error.
4 votes -
DOB in client profile on app
Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.
4 votes -
we really need you to set tipping for check out based on role of provider
desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not
5 votes -
4 votes
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Offers to include set dollar amount
Would like to create and offer that would make a service a set dollar amount and not a percentage off/dollar off.
4 votes -
Forms Reminder Email
If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.
18 votes -
It would be nice to add an "unread" option after opening a chat on text messages.
It would be nice to add an "unread" option after opening a chat on text messages. Just as they have implemented on the iPhone. Opening and choosing "unread" with a simple swipe.
32 votes -
Reporting: Lifetime patient retention & Lifetime patient value
ADD REPORTS:
-Lifetime patient Retention
-Lifetime patient spendADD:
-Ability to pull reports outside of 365. i.e. 3 years + etc.4 votes -
bring back small modal of quick text
bring back small modal of quick text when clicking text message button on top right hand corner of client profile. it used to open up a small box on bottom right hand corner so you can see entire schedule and message, and now it takes you to the messages tab and it takes up half the screen. bring this feature back please
3 votes -
Calculate number of units on Botox chart
On aesthetic record when you put in botox or dypsort the chart calculates how many units for you. WHICH is a huge time saver.
3 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
42 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
26 votes -
Make message notifications for the Boulevard app
Make it so we get notifications on the Boulevard mobile app when a client messages us.
3 votes
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