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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8148 results found

  1. Change from default card on file to default to card swipe when client is checking out.

    4 votes

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  2. Booker was much easier to see/view the calendar

    4 votes

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  3. It would be great to bill clients via ACH for memberships. Credit cards are too easy to request a new one or lock.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Sometimes, clients want to be added to the waitlist if the appopintment date is hard for them and would like to get in sooner

    4 votes

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  5. It would be ideal to have the ability to add a service to the ticket without placing it on the calendar. There are times that a stylist doesn't have time to update the ticket until the end of the service or they might have tweaked services but they can't tell you until they are checking out.

    4 votes

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  6. We have instances in our business where an employee is eligible for a higher commission structure for a set period of time. We would like the ability to set a higher commission structure for a set period of time.

    The request for a default pay rate is to accommodate the situation where the higher commission structure expires.

    4 votes

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  7. we have Hair that we buy for extensions and split the commision on the the hair between stylist and salon. but because the stylist makes a set commision on products there is no way to adjust this without changing everything

    4 votes

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  8. Appointment time would be very helpful. It helps us know if the usually want mornings, evenings, etc..

    4 votes

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  9. Would help if we could print price tags via. a report in BLVD with a feature to generate barcodes for products without them.

    4 votes

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  10. It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes

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    1 comment  ·  Admin →
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  11. When we get the end of day report, it adds everyones tips and services together. What i think we should be able to get is a separate report for each merchant. A detailed report on Tips of the day, Services, Product, CC payments Cash payments. For each individual merchant. Not one collective sales summary because when we do our book keeping we are very confused to whose money is whose, when it comes to CC payments and Tips & Cash payments. We want to see it all on one page!

    4 votes

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  12. When Inputting a Purchase order it would be ideal for the items to go in the order they are input. Currently the items get placed either by random or aphabetically. This makes it hard to then receive an order when the item list is not in the same order and the PO received from the distributor.

    4 votes

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  13. It would be helpful to have the 50% charge of a cancellation not appear as a "discount" on the service commission reports. Just a separate column that denoted "late cancellations" would be best in order to track it with how our staff gets paid.

    4 votes

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  14. When running payroll, it would be great to only have to run 1 report. I personally love how neat and clean the Net Revenue by Staff report is. If it could include tips and clocked time, that would be ideal.

    Or

    If the staff performance or sales breakdown report could include a column for CLOCKED time, that would be awesome, too.

    Thank you for considering

    4 votes

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    1 comment  ·  Admin →
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  15. It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.

    4 votes

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  16. Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.

    4 votes

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    1 comment  ·  Admin →
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  17. Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes

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  18. I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.

    4 votes

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    1 comment  ·  Admin →
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  19. The reviews we receive through the follow-up emails are great, but they exist in a closed system (Boulevard) and aren't showing up anywhere on the internet that our potential clients can see. While you offer to post these reviews to various rating platforms (Google, Yelp, etc.) we are finding that very few clients are actually doing this. We've seen a noticeable drop in the number of reviews we get on public platforms and I feel that will be a bad thing for us in the long run.

    4 votes

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  20. Can we remove the ad tracker link click.pstmrk.it from the intake form link? Clients using ad blockers in their internet browsers get a warning not to open the link.

    4 votes

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