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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7517 results found

  1. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    3 votes

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  2. Ability to reschedule or change an appointment's location without having to cancel and rebook.

    3 votes

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  3. Ability to enter more than 5 gift card purchase amounts for online purchase.

    3 votes

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  4. Make it possible to choose image from clients previous chart-nice to have before and after in note or if we aren't changing anything in treatment plan, to just use previous image.

    3 votes

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  5. It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.

    3 votes

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  6. It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.

    3 votes

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  7. When you change an appointment type , the system should update any resources attached.
    The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.

    3 votes

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  8. It would be nice to be able to write numbers and letters on the face image when charting.

    3 votes

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  9. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    3 votes

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  10. This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.

    3 votes

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  11. Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Is there any way rating or reviews can be seen when clients book online

    3 votes

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  14. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    3 votes

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  15. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    3 votes

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  16. For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    3 votes

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  17. Boldly display applicable credits at checkout so that they are not overlooked

    3 votes

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  18. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes

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  19. I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.

    it'd be much easier to change it directly into account credit.

    3 votes

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  20. PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?

    Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.

    We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…

    3 votes

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