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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. The current way to share booking links is by grabbing the URL and using Bitly to shorten, however, some SMS carriers don't like bitly links and don't send them. Would be nice to have access to shortlinks in the dashboard so we don't have to use bitly.

    4 votes

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  2. 4 votes

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  3. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    4 votes

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  4. Please add the ability to require a call from the client to cancel their appointment instead of just cancelling electronically.

    4 votes

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  5. Ability to customize redemption totals so that clients can still be responsible for the full tax amount for product sales being redeeemed

    4 votes

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  6. when making an apt for a specific provider it would be great if you can only see what services they offer

    4 votes

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  7. We REALLY Need a report that shows all new SCHEDULED bookings are made in a given time period -- broken out by Self-Booked or Other (Called In) -- and filtered by New Clients vs. Returning Clients.

    We are ramping up our marketing efforts and we need to see how those efforts are performing. We can see the number of self-booked clients by observing cart_completed in GA, but that isn't sufficient. Help!

    4 votes

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  8. When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.

    Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.

    4 votes

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  9. The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed

    4 votes

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  10. have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen

    4 votes

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  11. backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.

    4 votes

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  12. Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)

    4 votes

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  13. 4 votes

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  14. Please add an option to LINK pharmacy phone number to patient form.

    4 votes

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  15. There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.

    4 votes

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  16. Memberships should have the option to be paid via alternate methods such as Venmo

    4 votes

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  17. Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view

    4 votes

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  18. Would like internal note option above existing notes so you do not have to scroll past years of notes

    4 votes

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  19. we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!

    4 votes

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  20. Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.

    4 votes

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