7790 results found
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You go to a working newer medspa and work 2 weeks with a software engineer to see what is actually functional and non working
Shadow me and staff for efficacy and flow ideas
3 votes -
group booking at the front desk
Currently, group booking is only allowed online, and most of our appointments are booked by the front desk over the phone. When making appointments over the phone, the front desk should be able to book multiple people who are coming in together and have them on the same ticket, rather than have to book each person individually. It doesn't make sense that this would be an option online and not for the front desk agent.
3 votes -
post treatment instructions
Make a form accessible post treatment so that patients can have access to post treatment instructions!!
3 votes -
gratuity prompts don’t show for gift card payments
Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.
3 votes -
Booking Flow Feedback – Availability Visibility & Cart Issues
I’m writing with some consistent issues we’re seeing with the booking flow that are creating confusion for our clients and friction in booking.
Issue 1: Customers can’t easily see availability across a full day
Right now, clients have to:click on a specific time
see which practitioners are available
back out and try different times repeatedlyThis makes it very difficult to understand the overall schedule for a given day. What customers actually want is:
a clear view of all available practitioners for a selected day
and the times each one is availableThe current flow feels like guessing rather…
3 votes -
Hi Boulevard team, I'd like to request a feature that lets providers open availability for only specific services on certain days, rather th
Hi Boulevard team,
I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
Here's my use case. I work in two modes:In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…
3 votes -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
3 votes -
3 votes
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Remove published shifts for all scheduled staff
The ability to edit/remove multiple published shifts for scheduled staff at once. Example: holidays, an unexpected closure.
3 votes -
A report with: service, list price, and subtotal
also sorted in chronological order with staff name
3 votes -
Allow commission to be tied to a different staff member than the one who performed the service.
Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.
3 votes -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
3 votes -
unconfirmed appointments until an intake form is submitted
As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.
Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.
What I am requesting:
-New client appointments remain in a pending status until intake form is completed
-Client receives a pending notification stating their appointment is not confirmed until the form is submitted…3 votes -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
3 votes -
More all-in-one functionality, including lead generation, to reduce reliance on multiple systems
This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares
3 votes -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
3 votes -
give cumulative totals for hours worked. Should not have to manually add up hours
give cumulative totals for hours worked. Should not have to manually add up hours.
3 votes -
Create a Seniority option for Precision Scheduling
Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!
3 votes -
Digital Gift Cards. In general the in person/phone gift card purchase option for Boulevard kinda stinks.
Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.
3 votes -
commssion levels that are buildable to meet salons diffirent sturcture. Our salon needs commission tiers with Layerd Tier s
Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)
3 votes
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