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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7415 results found

  1. Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.

    5 votes

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  2. Is it possible create a system that tracks and records client purchases on shopify?

    4 votes

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    1 comment  ·  Admin →
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  3. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  4. Have an employee leave tracking sheet in the dashboard.

    4 votes

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  5. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  6. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  7. If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.

    10 votes

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  8. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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  9. I know if they click the 4/5 review on the receipt they are then prompted to leave a google/ yelp review but NO client has done this thus far. It would be really nice to be able to set up an automatic email OR text that asks clients to leave us one on google, with a link attached. The reviews through BLVD are nice, but do not help my online presence as a business.

    39 votes

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  10. It would be great if there’s a way to show the online booking in the calendar with a different color or a distinct emoji. The reason for that is because the executives at the front desk are receiving appointments through phone calls and walk-in, for those who have knowledge of it, however for the ones that come through online booking there’s nothing that made them different from the rest.

    2 votes

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  11. would like to set scheduling parameters to the package instead of the services under the package.

    2 votes

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  12. We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.

    2 votes

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  13. Offer commission to receptionists if the business hits a certain sales goal each day. Example: if the business has over $1,000 in sales for the day the receptionist receives 1% commission

    3 votes

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  14. Cyro is a service that some folks get done daily. While it is possible to remove the client as a whole from receiving text or email reminds, it would be great to limit according to services

    Ex: cyro appointments do not require reminders but facials do

    3 votes

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  15. 10 votes

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  16. Allow us to input more employee information such as address, birthday, work anniversary, etc with reminders enabled.

    5 votes

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  17. I'd like to be able to mark out staff members to preform certain tasks or classes during their gaps between clients. I'd like them to still be available to take clients if one schedules but assign tasks in their down time.

    9 votes

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  18. Ability for location managers to create offer codes that would only apply to the location(s) they are assigned.

    4 votes

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  19. I believe it would be useful for all to be able to see the count of the statuses (stati? lol) of the memberships. How many are past due, paused, active, closed etc

    4 votes

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  20. For the new Netsuite API, we would love to be able to have client names added to the order flow from Blvd to NS. Currently, we would need to pull a client list and match to the Client ID which is a continuous and time-consuming task.

    1 vote

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