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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8166 results found

  1. Offer the Duo in a white color.

    11 votes

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  2. 2 votes

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  3. 1 vote

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  4. 1 vote

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  5. Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level

    2 votes

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  6. Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.

    4 votes

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  7. Currently if you need to remove a form that isn't needed from an appointment, you have to 'complete it offline' and then 'archive' it. Is there any way we can add a 'remove' option for if the form isn't needed?

    2 votes

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  8. be able to pre book 4,5,6,8,10,12 weeks

    2 votes

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  9. Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.

    Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
    New format 9378373755

    2 votes

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  10. the ability to view account credit on booking conformation before finalizing appointment

    5 votes

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  11. A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.

    5 votes

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  12. 2 votes

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  13. Would like the ability to see the text and email history that are sent to customers

    41 votes

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  14. It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.

    11 votes

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  15. Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab

    2 votes

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  16. 17 votes

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  17. Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.

    1 vote

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  18. 1 vote

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  19. should be able to type in the number have the thread pop up if not saved as a client

    2 votes

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  20. We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.

    2 votes

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