8542 results found
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Use dynamic HTML for appointment notification emails for service providers that does not provide names in simple text to prevent data leak.
In a perfect world where our software can give our staff the notifications that they need to provide care to clients but also the business does not have to worry about Boulevard data being collected in private email servers of our staff...
The email would have subject: "A client has booked a BBL Tuesday at 3pm" and only in the email body there was a appointment card that utilizes dynamic HTML that shows the staff when viewing that Nicki Minaj has booked a BBL at 3pm on Tuesday.
This data with client name is only available up until the appointment,…
1 vote -
Add credit card in New Appointment tab
It would be very helpful if we add credit card option directly from the New Appointment tab.
17 votes -
Haircut add-on for colour services with specific staff only
Offering a haircut as an add-on service for dualist stylist that prioritize colour service. This would allow clients to choose their stylist that may not be available for a stand-alone service maximizing utilization.
8 votes -
Custom Product Unit Pricing For Staff
We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.
3 votes -
Show what practitioner a client saw in their appointment history
Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.
3 votes -
Unlocking invoice & inventory
Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice
6 votes -
Pre scripted Receipt message
At the end of checking out a client, before sending the receipt email, there is a spot to write a message to the client. It would be great to have pre scripted messages saved in a drop down. This would make it a lot easier to send a message. IE: Today is prom day and I keep writing the same message (Have an AMAZING time at your Prom) Having 5-10 saved messages would allow a little personal touch on the receipt.
1 vote -
Show how many weeks ago a Previous Service was booked In Checkout Window
Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.
2 votes -
3 votes
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alert for declined/past due membership
There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.
2 votes -
linking credit card between profiles
It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.
9 votes -
studio guides should have access to see other site appointments for booking
studio guides should have access to see other locations availability for appointments for booking
1 vote -
Encourage returning clients to log in for gift card purchases
Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.
3 votes -
Mandatory options for new patient/client appointments
When booking online, we need patients to book consultation appointments before treatments. Please make a toggle on services where you can make them mandatory for new patients/clients.
1 vote -
2 votes
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Ability to take form photos with ipad at checkin
Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.
3 votes -
Negative Account Credit Balances
The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.
19 votes -
Create Printable Travel Tickets for Stylists to Utilize
We would like to create tangible travel tickets for stylists to be able to assess their clients' info all on one page rather than having to go thru multiple digital menus via Boulevard app. Client info like: Previous Products Purchased, Previous appointments, previous services + amounts paid, today's appt info and an area where they can write notes or suggestions.
15 votes -
Staff Report that compares one service provider's year-over-year numbers
It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.
5 votes -
waive past due membership per client
When a client has multiple months past due allow options to choose to override or waive months as an exception per client basis. Also when the next charge date is moved in order to process multiple past due months give the option as showing active and not paused.
1 vote
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