7415 results found
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Use disguised number for outgoing calls on mobile phone
Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.
4 votes -
Alphabetically order reports by last name
Currently the reports are filtered alphabetically by first name. The client said this is no help to her and should be by last name.
3 votes -
Have a feedback mechanism on new features
It seems that many of the new features rolling out are items that aren't seen in the feature requests in here. It would be useful to have a feedback mechanism for the features that are released to see if the work that was done is actually meeting needs for customers.
I may be in a minority, but I am finding many of the newest features to not be helping with any of my pain points in the software, and I wonder if I am alone in that.
2 votes -
creating an appointment ticket
it would be great to be able to open a ticket for a client that isn't necessarily a sale of a product or an actual appointment or allow for you to add service to the "add sale" option for misc services. as of now, you have to create an appointment to create a ticket that isn't a sale of a product.
2 votes -
time stamps in reporting
Would like to have basic time stamps of when products were sold in reporting so there doesn't need to be cross-referenced with each order.
2 votes -
One Receipt Option
Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.
7 votes -
We would appreciate being able to opt-in or out specific stylists to the automated marketing options.
We would appreciate being able to opt in or out of specific stylists to the automated marketing options.
1 vote -
Voucher redemption notification when redeemed at other location
A better way of knowing when a voucher is redeemed at a different location than where it was purchased. Maybe a notification when at checkout when going to redeem.
2 votes -
Allow manual control over the timing of text alerts sent to therapists that they have just been booked to provide a service.
Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.2 votes -
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
2 votes -
Ability to bulk add and remove tags
Example from a current issue: we have a group booking tag/emoji and it is supposed to only be added to appointments (not profiles) but it is currently on 185 client profiles. We want to remove this but we can't really spare the time to manually remove it form that many profiles, especially due to the fact that it could continue to happen and we would need to do all the work again.
This actually applies to multiple appointment level tags so there are even more than that 185 that are effected.
3 votes -
More Customization in Gift Card Website Message
In the custom message via the online gift card settings, it would be great to be able to customize text, like add line breaks, bold, italicize parts of the message to make messaging clearer to clients when needed.
For example: when running a gift card promotion with several discount tiers, being able to display those amounts and corresponding offers nicely in the custom message area.4 votes -
Instant Direct Booking Link via SMS
Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!
39 votes -
Inventory Adjustments
give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time
14 votes -
3 votes
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9 votes
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make address a mandatory field when registering for new guests
Perhaps make it an option in case some businesses don't want it, but we are constantly chasing ppl for their addresses. It's hard to remember at check in check out. Our old booking system had a flag/alert to remind you to get address when checking out so that was at least helpful. We send New Guest cards and Holiday cards out and none of our new guests have addresses on file :-(
2 votes -
deposits direct deposit to service provider
Hi, is there a way to have deposits go to the stylist the service is booked with? Reimbursing for deposits is becoming tedious.
1 vote -
Ability to Edit Confirmation Copy
Would be great to be able to set our own confirmation copy so we can add in specifics such as parking info.
3 votes -
Prepaid tips on Voucher sales
I sell a lot of vouchers and customers like to add the tip at the time of voucher purchase so they don't have to do anything when they redeem. If I don't get a prepaid tip, most often my providers don't get a tip on these voucher redemptions. I have to track this in google sheets now....
4 votes
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