8543 results found
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All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
8 votes -
resortpass
Would like an integration with resortpass
1 vote -
"Pattern of Behavior" Alert
Alerts if client/patient has a history of no-shows or cancels often.
Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.
4 votes -
Notification for message failure
If a message/text we send fails to send to a client, we should get some sort of notification so we can re send.
4 votes -
Loyalty Program customization
We would love to be able to customize the loyalty program either through the program itself or with promotions. Like earn double points on service X or product Y. This would be a good way to help us promote slow sellers while ensuring that customers will be coming back to use their points.
On a more permanent basis I would love to have higher points earned on my higher margin services to push people to book more of those.
129 votes -
Custom inventory adjustment reasons
I'd like to be able to select "expired" and "promotion" as options when adjusting inventory
3 votes -
Integration to LifeFile for escripts
Integration to LifeFile for escripts
- Requested by 4Ever Young (45 location prospect)
1 vote -
Conditions to Memberships prior to expiration
- Requested by 4Ever Young (45 location prospect)
1 vote -
Commission Totals included on Mobile App
The business said the current service totals is misleading on the mobile app because it is a lesser number when vouchers are applied as those service as a discount to the service. The provider is however paid commission off the service list price. The % owed to the provider is not seen in the mobile app at this time making them think they have made less then they really have.
4 votes -
PCI compliance over the phone
Create a plug-in for us to take credit cards over the phone and remain PCI compliant
3 votes -
Report Log
Business wants a log of who downloads reports and when.
3 votes -
Improved visibility into billing details for multiple locations
it would make reconciliation much easier to be able to view all invoices with location and line item breakdowns in one place and be able to download it too! instead, we have to go into the manage tab at all of them which is very time consuming
4 votes -
Ability to reinstate "Completed" appointments
The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.
2 votes -
2 votes
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Customizable commission rate for cancellation fees
Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.
3 votes -
3 votes
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2 votes
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Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
61 votes -
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss.
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss the gray number.
4 votes -
Submitting picture icon via Mobile App
It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks
2 votes
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