7203 results found
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1 vote
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1 vote
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Cancellation fee customization improvement
Including; business charge for cancellation fee, set time limit for when appt can no longer be cancelled without fee, for clients that have been charged cancellation fee before auto increase their cancellation fee with notice for future appts, option to divert controlled portion of cancellation fee to account credit.
12 votes -
Client color formulas
If it is possible to have the color formulas (medications) more accessible (such as printed on the staff itinerary when that becomes available), it helps the stylist go back to formulas easier for their clients.
5 votes -
Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
97 votes -
Better Texting Options
Please allow us to:
- Brand the look of our text box with custom colors
- Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
19 votes -
Client Photos For Internal Use Only
For the safety of our service providers, we don't want to share their photos externally, but we would like to be able to see them on our Calendar view, so that new front desk workers can quickly learn who is who.
18 votes -
More clarity and control over a location's time zone
A dashboard page defaults to Blvd's own time zone (PT) before the location's address is entered, but we should either 1) be able to change the time zone on our own and/or 2) there should be some sort of prompt to confirm the time zone before appts are made
1 vote -
Organize reports within locations
wants to organize reports for each locations to save the views they use the most
2 votes -
Brand level utilization report
Track utilization of products by brand to decide which brands to continue to carry
2 votes -
Email market to clilents with recommended services based on history
Would like to send marketing emails recommending service x because you liked service y
2 votes -
When DUO is disconnected, show a red banner at the top of dashboard
"Duo is currently not connected, please try to reconnect or click here to troubleshoot". This would give staff a heads up to get this reestablished prior to a sale rather than during.
15 votes -
7 votes
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15 votes
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Please change or add a way to BYPASS security deposit if patient already has one
I require a $100 deposit for my patients when booking. This is there, as I have explained to my patients, as a fee if they no show. Unfortunately, everytime they book, they are required to put another $100 deposit down so many of my patients have $200-300 in credits. I need this option to be bypassed when they already have a $100 deposit on their account.
4 votes -
New appointment reports
ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well
1 vote -
4 votes
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Total Report
It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)
10 votes -
4 votes
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Product Records Report - Add Price of product
The Service Record report includes the price of the service. It would be logical for the Product Records report to also include the price. That way I can export and audit ALL pricing in the system and ensure fewer errors.
7 votes
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