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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7415 results found

  1. Export physical client addresses - Address, Address 2, City, State, Zip. There are still initiatives that we run using mass mailings.

    4 votes

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  2. Ideally, we want to be able to request access to all APIs at once vs having to authorize each one separately

    1 vote

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  3. We don't use Blvd's built-in cancellation fee for a few different reasons, one is because it charges service tax even though a service obviously wasn't performed or received. I wish we had the option to disable that cancellation fee in our dashboard since we are not using it at all, that way there is a zero chance that our employees will process it incorrectly.

    1 vote

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  4. We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.

    28 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  5. 1 vote

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  6. When looking at products at the brand level, you should be able to see a list of which shops a product is active at. If a product isn't sold at all shops and you want to confirm which ones it is enabled at, right now you have to literally go through each location one by one and search for the product at each one to see if it is enabled or not. This is not sustainable or scalable for us at all.

    1 vote

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  7. 26 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  8. 13 votes

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  9. Currently you can refund a gift card that has already been redeemed. This results in the the balance of the gift card becoming negative. Instead Boulevard should warn or prevent refunds of gift card purchases if a card has already been used.

    2 votes

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  10. I would like the ability to edit the name of the uploaded document. Right now the only way to rename an attached file is to redownload it and then upload with a different title.

    7 votes

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  11. 6 votes

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  12. It would make it easier to be able to, on the fly, adjust the service duration of a booked appointment by being able to change the size of the appointment block by clicking and dragging the bottom of the appointment block.

    307 votes

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  13. 9 votes

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  14. Just to avoid mistakes when making schedules, I think the weekly framing should be shifted to standard

    3 votes

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  15. Staff Schedule Report needs to include ALL Staff not just Service Providers

    2 votes

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  16. Was thinking that the professional app should send notifications if a business desires in order to alert staff that they are running behind. I would ultimately love it if the app had a "live console" mode that if there is:

    upcoming appointment, shows minutes until expected arrival, what the client's normal minutes prior or late to appointment check in is (using client database)

    current appointment, shows checkin time, start time if stylist marks as active state, shows expected completion time, BUT shows timer countdown until expected completion time and percentage of current appointment and color coded background that starts flashing…

    3 votes

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  17. inventory quantity shows during a sale as you're typing in the product in the search bar This way when a client is wanting something not quickly found on the sales floor, staff can quickly realize if we have some in back-stock or if we are out without having to run a report which is higher on the privileges allowance that most of my reception staff.

    3 votes

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  18. 4 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. To do list or reminders for receptionist to call client for promotion or payment. etc

    10 votes

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    1 comment  ·  Admin →
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  20. 1 vote

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