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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8543 results found

  1. As a medspa, we are in need of a feature that notifies providers of the room number their patient is waiting in. This could be added as another step with the "arrive" button and text they receive! Another system we've used in the past was able to have this feature built in to that notification sent to the provider's phone when their patient was roomed and ready. Otherwise, we're having to use an outside system to communicate from the front desk which room their patients are waiting in.

    3 votes

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  2. 1 vote

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  3. The new app needs to reflect when people are checked out.

    2 votes

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  4. Would like to have the ability to Hyperlink text in the receipt note.

    1 vote

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  5. We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.

    7 votes

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  6. All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful

    2 votes

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  7. Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.

    5 votes

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  8. Can't create a library of images so I have to upload everything every time I create a new email

    2 votes

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  9. On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.

    2 votes

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  10. Please stop allowing clients to reserve appointments with CareCredit cards. These are not real credit cards & cannot be run if they no-show or cancel last minute. Your system is supposed to be running verification on cards when appts are booked, so it must not be doing this.

    5 votes

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  11. Ability to set up an offer that limits a discount to one product per month or per checkout window

    5 votes

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  12. For a membership with a future cancellation date, if their final payment failed and they go 'past due', membership should be 'Paused' instead of 'Cancelled' to allow a business to capture the final, unpaid renewal.

    3 votes

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  13. When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.

    3 votes

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  14. On the new update you cannot see the icon where the patient is checked in need to have room to see the check in icon on ipads/iphones

    1 vote

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  15. For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)

    2 votes

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  16. Would like to rearrange the client tabs in a customized order such as moving forms and charts closer to the overview as the second tab to view

    5 votes

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  17. When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.

    50 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.

    2 votes

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  19. Regional locations/territories within the platform AND reporting associated with reporting in regions

    Requested by: 4Ever Young (45 location prospect)

    1 vote

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  20. When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    45 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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