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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8166 results found

  1. I would love for my Guest Care of Service Lead be able to manage forms for appointments but seeing how they are under the gear icon, I am the only one able to create and manage them. Please put them under the mangers tab instead.

    5 votes

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  2. I noticed people tipped exponentially more when our systems were down and they werent prompted by the precentages at checkout. Maybe instead of 18, 20 and 22% we had 20, 25 and 30 and if people wanted to tip less they would have to enter it manually?

    2 votes

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  3. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    12 votes

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  4. If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.

    Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…

    1 vote

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  5. To ensure consistent visibility into pricing for their appointment, I'm requesting that appointment pricing reflect in confirmation text and emails.

    2 votes

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  6. For example I wanted to do a Botox BOGO sale then quickly realized I cannot put more than one Logo nor can I upload my own design as a gift card template. It would be amazing if there was more customization with that.

    Also if you could sell a digital gift card directly from the in store Sales

    2 votes

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  7. Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks

    49 votes

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  8. When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.

    5 votes

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  9. Right now you can only pull the clientrecord id from the Client Records report. It'd be great if we could obtain that in more reports like 'Client Sales' to easily tie these records together.

    1 vote

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  10. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    7 votes

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  11. Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.

    3 votes

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  12. As a salon. Owner it would be beneficial if could set a date for membership to be billed on instead of it automatically being the date the client signs up. The point of membership is predictable cash flow

    5 votes

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  13. We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.

    3 votes

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  14. we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!

    3 votes

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  15. Add the ability to report on cost of services within the commission reporting. Including when unit based pricing is involved so commission can be accurately reported based on net revenue, not gross, as this can vary wildly depending on the service provided and number of units used.

    6 votes

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  16. Would like reports to simply display the business times of the day and week.

    19 votes

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  17. 2 votes

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  18. Ability to add products into the checkout window to account for inventory without it showing on the client's receipt. Example, adding needles, tubes, etc. for injection services into the checkout window so that the inventory will automatically adjust but the client won't see that on their receipt.

    2 votes

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  19. If I remember correctly, the "New Sale" button was at the far right of the sales screen. It moved to a more central location when I logged in this morning. For consistency with the "new appointment" button, it should be moved to the far right of the screen. I also preferred the blue color as it made it easier to find, now it kind of blends in with the surroundings.

    2 votes

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  20. Having an option for personalized color codes. ie instead of stylist group colors, appointment colors for return request, return non-request, pre-book, new request and new non-request etc...

    16 votes

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