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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8166 results found

  1. I would like the ability to assign certain take home products to certain services. Similar to how the system shows rebooking options at checkout, I would like it to suggest to the staff take home products that are set. An example would be I set for the blonding service to suggest a purple shampoo. The client may not see this, but it pops up for the staff to see and then suggest. It would help them remember to discuss take home.

    1 vote

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  2. It would be very helpful to have a filter for Business Hours.

    1 vote

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  3. When checking out, it is really easy to miss where you need to add promo codes, so making the button bigger or more noticeable would create a better user experience.

    1 vote

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  4. ability to see schedules open when synced to iphone calendar and not just see when there is a time block or appointment

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Please add a little pencil after the promo code line...the way it is it is not recognized by anyone over 20 as a field that is editable. People do not read. It has to be a place that looks like you can put things. It currently does not. Any time we run a promo our older folks are super confused.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.

    14 votes

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  7. Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)

    13 votes

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    1 comment  ·  Admin →
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  8. On the home page of the booking widget where it has Individual app, group appt, gift cards. It would be helpful to be able to add another selection there.

    1 vote

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  9. for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.

    1 vote

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  11. for ease of use and to avoid CNP fee

    145 votes

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    Scheduled  ·  7 comments  ·  Admin →
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  12. I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.

    7 votes

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    1 comment  ·  Admin →
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  14. Allow location managers to reactivate employee accounts

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Our studio inboxes get clogged up with Boulevard cancellation/booking notifications from each client; there should be an option to unsubscribe from those

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.

    245 votes

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    Waitlisted  ·  17 comments  ·  Admin →
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  18. Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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    1 comment  ·  Admin →
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  20. An alert or system of alerts for when you forgot to clock-in/out

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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