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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7202 results found

  1. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 3 votes

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  3. When editing an appointment from the "edit appointment" screen, there is no requirement to pick a resource for a service, even if a resource is marked as required for the service. It would be nice to have something like the warning that comes up when a staff member can't perform a service to remind us to pick a resource.

    4 votes

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  4. When a client adds themselves to the waitlist, the message says that their card will be charged. This is not true it just asks for a credit card to hold the appointment. We have a lot of very confused clients regarding this message who think they are due a refund.

    9 votes

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  5. 2 votes

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  6. 2 votes

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  7. 2 votes

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  8. 2 votes

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  9. At current the mobile app reports do not provide them the items they should easily be able to access

    Daily, weekly, and monthly reports showing; Gross service, gross products, gross tips.

    If business allows permission of seeing client details, then show detailed itemization. If not, then general amount per day, week, month.

    Option as well to show timeclock stats of similar periods.

    7 votes

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  10. Current Process:

    Group checkout:

    • move forward with closing out a guest, or dragging the name to Completed
    • Minimize window & drag separate clients name into the minimized checkout window. This will add the client to the checkout, now you could perform a group checkout.

    Possible Idea:

    When a client will be checked out, the checkout window will have an option under "Services" that may say "Add client to checkout". Clicking this option will bring up the list of current clients.

    Why?:

    1. Saves time. Ease of use, little to no learning curve as to how to add a client to your…
    5 votes

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  11. Can there be an option for clients to give a tip with cc after they have paid for services. Sometimes they forget to give a tip after they have paid for service.

    3 votes

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  12. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. When booking multiple appointments, it would be great to be able to continuously book out from the last one booked. IE: book out 6 weeks after the previous appt, and so on, while using the 4 week, 6 week, 8 week option.

    4 votes

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  14. 3 votes

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  15. be able to charge a client late cancellation fee from the app (not just desktop version)

    9 votes

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  16. 2 votes

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  17. 6 votes

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  18. It would be great to be consistent across the board and make the fields for first name and last name generate a capital letter when entered. Thank you!

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 3 votes

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