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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Booker was much easier to see/view the calendar

    4 votes

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  2. 2 votes

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  3. Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. We honestly have had to re-pair or reset the Duo reader at least once every two weeks for some reason and each time it is a fairly involved process requiring an owner or manager to be present or tell the staff their login in order to set things up again. It would be awesome if this could be set up just so linking can be done and no changes to the Duo settings like tip amount, etc.

    7 votes

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  5. Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…

    12 votes

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  8. There is one glaring issue though which is if client last names are turned OFF, then staff cannot book appointments themselves. When they search a client, all of that client appears and then they have no way of differentiating. Not sure what the workaround would be; perhaps allow last name searching when booking appointments.

    2 votes

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  9. Make ratings public on website, within online booking tool or Google.

    9 votes

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  10. 3 votes

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  11. 2 votes

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  12. 9 votes

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  13. 5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. 3 votes

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  15. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. We need a button to jump one week ahead near the TODAY button. Some patients are only available on a certain day of the week so it would be nice if we can go forward from monday to monday or friday to friday.

    9 votes

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  18. A place where customers can go buy templates for custom booking flows or basic custom apps built using Boulevard's APIs, not necessarily by Boulevard.

    1 vote

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  19. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Instead of assigning tips manually after each app, could we have an option to assign employees to their designated rooms so tips automatically go to them? :D

    4 votes

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