7747 results found
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Easier Employee Scheduling options
The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks
5 votes -
More easily access appts on calendar (from profiles)
When you are on a client's profile and looking at their upcoming appointments, it's nice that you can get the full appointment details view from there but I really wish there was also a button to "View on Calendar" so that you could see it there in one click. The way it is now, you have to first potentially change locations, then go to the calendar view, then change the calendar date, then just kind of manually scan the calendar to find the appt. It should be a much more seamless process than this.
2 votes -
Need ability to set up gratuity to be auto charged at ... %
I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.
4 votes -
Update professional app reports to show changes in product commission
The professional app shows product sales based on the state of the order when it is originally closed. If you update the seller that information is never shown on the professional app. This results in service providers getting upset that they didn't get commissions that they actually received because we edited the seller after the sale. Another solution would be a "commission" report on the app that allows the provider to see what their commission should be for a given date range similar to the commission report in the desktop.
3 votes -
service record report by staff
Service record report that will list all services and the staff with pricing and duratation
3 votes -
Forms at checkout
Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.
4 votes -
2 votes
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Comments on appointments
On the comments section on the appointments, it would be nice if we could edit it. It would also be helpful if we could make it more than 1 line (use enter button) and also if we can add the comment at any time during the visit, not just after the checkout has been completed.
3 votes -
Product filters and sorting
More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.
5 votes -
package schedule
would like to set scheduling parameters to the package instead of the services under the package.
3 votes -
Have Ability To Set Relationships Between Clients
I would love if there was a way that we could set up relationships between clients. Clients sometimes call and say they share a 'membership' or credit card with their husband and we have to ask the name and info of the husband etc. Or another example is someone wants to book an appointment for their 'sister' and there's no way to link the accounts. It would be much easier if we could see who a client is 'related' to in our system.
56 votes -
1 vote
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Favorite Buttom
As a front desk person my therapist and clients truly appreciate when I can mark their therapist as a favorite so when anyone creates their next apt it is with the appropriate therapist without us asking each time. Currently only clients can do this when scheduling online. An example, if I favorite a client's massage therapist and they have a facial following, it favorites both, but they were only seeing the other person due to their regular one being out. Could we please create a way for Front Desk staff to favorite each client with 2 different favorites. Your help…
3 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
6 votes -
Ability to click on the logo and have it go directly to the website
The business would find it helpful and would free up time if they were able to click on the logo in the top left corner and have it open the website.
2 votes -
Report to show source of purchase for gift cards
The business would like to be able to see how the gift card was sold over a specific date range. They would like to be able to filter to see if the gift card was sold online or in store.
2 votes -
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
6 votes -
split payment
When splitting payments, it would be ideal for the payment prompt to reset to default after first payment type is entered. It is habitual to hit the green button which when splitting payment, will put through the same payment type as the first. This leads to excessive refunds and guest time management. At the very least, ask for a prompt for second payment type.
2 votes -
33 votes
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