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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. ...it could simply be that the client is choosing that specific time. It would be great if there was a distinguishing workflow with the client self-booking that differentiated actual requests from time based requests.

    In the event a salon has 8 stylists working and there is one spot left for 4pm that the client chooses through the self-booking process, it will show as a request even if the client has no idea whom that stylist is. Let's say that this is for a couple days from now and the business notices the complete utilization of the staff and to compensate…

    8 votes

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  3. Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…

    34 votes

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  4. 1 vote

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  5. 7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 1 vote

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  7. 1 vote

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  8. A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.

    10 votes

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  9. A report which can generate a list of customers who buy the hair products we can reach out to them for more updates of our products and increase our sales.

    1 vote

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  10. Branding/aesthetic of my business and features is very important. I do not think the Blvd branding should be larger than my logo on the booking page.

    1 vote

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  11. 1 vote

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  12. 1 vote

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  13. 1 vote

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  14. When our clients purchase a package of 10 sessions and only use 6 - it would be nice to easily run a report on that specific session type to what clients have what left.

    1 vote

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  15. When you try to drag another client onto the check-out box of a client to do a group sale,the pop-up box covers the list of clients in ACTIVE. Please move where the pop up box is located so we can drag the 2nd client over.

    1 vote

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  16. 3 votes

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. 1 vote

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