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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7413 results found

  1. 98 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  2. When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. We have some clients with paper documents (doctor notes prescribing massage, etc...) that we would love to store in their profile. Right now it can be stored as an attachment to notes, allergies, or medications. But it would be nice to have somewhere that can have limited access via permissions.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. 3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. 1 vote

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  12. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    42 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  13. 2 votes

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  14. We have a lot of clients who book repeating appointments. I had a client who wanted to cancel her Thursday appointments and change to a different appointment date. I found out that I have to go in and cancel each appointment individually. Wish there was a button to select (delete all future repeating appointments in this set).

    5 votes

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  15. When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.

    30 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. 2 votes

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  17. 14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. I noticed an oversight today while building a new automation system with out Boulevard integration.

    In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.

    Can you please update the tagging system so they have to be unique?

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    28 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. 18 votes

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