8542 results found
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see client ratings in client profile
Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section
30 votes -
Membership minimum commitment required
Ex: customer must be a member at least 3 months before being able to cancel
4 votes -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
25 votes -
Pop up alert option
Create a pop up alert option as a reminder in a clients chart
10 votes -
Create two separate privilege groups permissions for enabling/disabling services and creating new services
Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.
4 votes -
1 vote
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On the "Manage" tab
The scheduling should allow you to schedule employees every other week recurring.
1 vote -
3 votes
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have a payment distribution report in the actual reports tab
having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.
1 vote -
Multiple Locations Naming Conventions
Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.
4 votes -
Product cost to service
Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener
12 votes -
Add Visibility Toggle to "Staff Roles" Field
Add visibility toggle to "Staff Roles" field.
We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!
1 vote -
leads
Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.
4 votes -
Date Range for Waitlist
Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…
21 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
6 votes -
sms
Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?
1 vote -
3 votes
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privilege for mobile vs dashboard
Separate privilege setting for mobile and dashboard
4 votes -
Allow updating waitlist notes from the note
Add an Edit button to the notes on the waitlist.
It is so annoying to click to read the note, then have to click away, click edit, then click in the note area, then type the update to the note. 90% of the time we need to update the note immediately after/while reading it. 99% of the time nothing else about the waitlist entry needs updated (I honestly can't think of a time that I ever changed a waitlist entry outside of updating the note)
1 vote -
work on forms for group appointments
I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.
I am not sure if something can be done to make this more clear, or easier to get right.
A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…
1 vote
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