7415 results found
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1 vote
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Owner Notifications
We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.
It would come through as:
"Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"
It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.
20 votes -
Reschedule Option
We had an idea for rescheduling! So - when clients cancel it will show in their profile history, however when we reschedule it does not show. It would be a good idea since clients reschedule often.
31 votes -
delete past memberships
Would like the ability to remove cancelled or past subscriptions from the list on client Product page as it is getting extensive when they cancel and resell for changes and pricing updates
3 votes -
2 votes
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61 votes
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Reply to ratings directly
The business would like to the ability to reply to the clients rating from within the actual rating it self.
3 votes -
We would REALLY love the tabs to change shade when we check them in. Thanks!
It would be easier to differentiate in a glance between those here and not here yet.
9 votes -
Privilege controls for saving to PDF, emailing reports, or any outbounding of database to prevent stealing or missuse of business' data.
At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.
4 votes -
Average spend to not include gratuities
The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.
1 vote -
On-site Gift Certificate (Card) Sales
Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).
So far, I have not been able to find anything close to this with…
10 votes -
remove the option to book a lamination with a hydra facial (vice versa)
Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.
4 votes -
Add a field to Client Visit Frequency report
In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)
4 votes -
Include photos of products that are sold on website
Ability to include photos of products that are sold online through their booking widget.
3 votes -
96 votes
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Having the option to look at a certain week day in a weeks view
Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.
1 vote -
4 votes
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5 votes
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repeat request
Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.
5 votes -
Deduplication on Import of Contact Lists
As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.
Also the ability to delete contact in error.
3 votes
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