8166 results found
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Enable editable effective date for custom commission override
Please allow us to have 'effective' dates that are editable for service commission overrides like you can for standard commission rates set in the 'Compensation' tab.
2 votes -
Conversion Reporting
Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.
Membership Conversion Reports
Products sold conversions19 votes -
3 votes
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Filter new client's and seeing if they prebooked or not
New clients -> did they book another appointment -> which clients did v which clients didn’t.
Run another report -> which clients had a consultation -> which clients booked an appointment after that specific consultation
2 votes -
Expanded Reporting
The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.
2 votes -
At times clients say they do not receive SMS from us. I do understand there sometimes is carrier blocking, but it would be nice if BLVD show
.... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.
10 votes -
2 votes
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Ability to restrict tags to be for either appointment tagging or client tagging exclusively.
Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.
Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.
6 votes -
Option/setting to email business a CC of all outgoing client emails
Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations
3 votes -
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
18 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
5 votes -
Add the ability to hyperlink provider names
We'd like to be able to add these hyperlinks to take clients to photos of the provider's work so they can get a better visual of who will be working on their hair!
1 vote -
Birthday Campaign Email on 1st of Month
Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.
6 votes -
Create Series tab in the dashboard for memberships and packages
Create an additional tab under the Manage tab or gear icon labeled Series. Memberships and products will live under this tab rather than living under Products.
8 votes -
Chart sign-off assignable to specific users/user groups
Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial
3 votes -
Factor in Business Charges with commission swap
There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.
4 votes -
Have payment selection to default to Duo work in the sales tab as well
The option to default to the Duo for card payments is excellent. However, it doesn't stick as the default when starting a new sale in the Sales Tab. It is odd that the behavior isn't consistent throughout the system.
5 votes -
Report that shows client notes & alerts
Report that shows client notes that have been entered in the client profile.
15 votes -
Balance Owed
When a client late cancels or no shows their appointment, our policy is to charge a late fee/no show fee. When they do not have a card on file, we would love if there was a way to have a hold on their account in the amount of the balance they owe. This way they can take care of it themselves when rebooking online or it will pop up when they call.
58 votes -
Open Orders Reporting
Provide reporting on orders that have not yet been closed with cart details (open date, provider name, item name, price)
2 votes
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