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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7749 results found

  1. The business wants the merchant processing fees to automatically go into Quickbooks.

    3 votes

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  2. At current the notes of messages end with dot dot dot if it is too long, but I do not believe staff are thinking ever that means there is more. I think they assume the clients or note just end abruptly with “…” because that is the way it was written. I think it would be useful if it either opened the full message when clicked or had a more obvious GUI element to denote that there is more besides being plain text “…”

    5 votes

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  3. Would love to be able to print reports one employee at a time. This could help in so many ways for the salon and the stylist. Just their information from Boulevard.

    17 votes

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  4. When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    6 votes

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  5. Ability to add a custom commission percentage for specific services in bulk rather than individually.

    2 votes

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  6. Ability to print a draft purchase order.

    I use the purchase orders to let me know what I have that is low in stock, but sometimes I can't order exactly what it recommends. It would be very nice to be able to print the draft PO so I can use that to order without having to continually switch back and forth between windows.

    2 votes

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  7. We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.

    8 votes

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  8. An option to disable patients from being able to cancel their appointment through email. That way we can get patient to call in to not lose that appointment.

    1 vote

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  9. The business would like to be able to limit staff from being able to delete or change phone numbers but want the staff to still be able to view the information. Just not change it.

    3 votes

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  10. 2 votes

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  11. Apple Pay does not allow one transaction processing multi-merchant account transactions. Client always has to tap/insert card twice.

    7 votes

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  12. 1 vote

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  13. 3 votes

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  14. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes

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  15. When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…

    5 votes

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  16. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes

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  17. Appointments appear based on the day they were booked, not the day of the appointment.

    Report - Booking Traffic

    • Pick a date to see Created Appointments & Cancelled Appointments.
    • Appointments appear based on the day they were booked, not the day of the appointment.

    Based on the date, see who created or cancelled an appointment with booking details such as the service, the stylist (with requested option), & appointment date.

    34 votes

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  18. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    2 votes

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  19. 1 vote

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  20. The business would like to be able to send an email blast to clients who have cancelled within a specific date range.

    2 votes

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