8166 results found
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Limits on how often/how many appointments clients can book
Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.
20 votes -
Send client reminder without request to reconfirm the appointment
The problem with existing appointment reminders in Boulevard right now, is that, they come with a "request to confirm", and if clients forget to confirm, business has to call them as we cannot automatically remove them from the schedule. This creates more burden and manual workload for business, unnecessarily.
All I want is to send the "APPOINTMENT REMINDER" alone! however it is not possible with current set up.
Given that clients are already required to provide their credit card information and agree to pay late cancelation and no show fees, it is implicit that they will be held accountable if…
2 votes -
Auto text clients when earlier appointment opens day of
If we have a cancellation day of or day before and have a huge gap, it would be awesome to have a text go out to the later appointments offering earlier times. They can opt in and move up or indicate they need the original time.
Ex. Hi Client, an earlier time is now available with your stylist today. If you would like to adjust your scheduled time, please choose from the options below. If you'd like to stay at your original time slot, reply "NO"
2 votes -
Commission Rates
We need to be able to set different commission rates on some of our services.
16 votes -
Hourly Rates for Services
Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.
12 votes -
Unenroll Clients From Loyalty Program
We should have the ability to unenroll clients from the loyalty program.
22 votes -
TAGS FOR SERVICES
Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.
6 votes -
Schedule a price increase
Give us the ability to enter a future price increase in products or services. If a product increases on the 1st of the month, for ex., we have to scramble to do it that day! Why can’t we be organized, prepare for it and have the system apply the correct price on that date? Even the old Millennium had that. Thanks
32 votes -
Keep cursor focus on Purchase Order
When adding items to a purchase order by SKU, the cursor focus leaves the product search line after each product is scanned. It would be more helpful if it stayed on that line to scan multiple products in a row without having to click on the line each time.
2 votes -
allow to create more than one message at a time and move between views.
Before the messages was update, you were able to create more than one message at a time and click between 'calendar' and 'front desk' while having the message(s) open. Is there a way to get those features back?
1 vote -
1 vote
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Please open any forms or charts in a new window
Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.
14 votes -
Online Booking Easier for New Guests and Remove Redundancy
Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.
Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…
3 votes -
Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
7 votes -
online credits for guests
When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.
1 vote -
Online Booking and Pre-purchases for client
Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:
- Remove individual appt vs group appt - it is too many steps for the client
- Be able to hyperlink directly to the service and/or category to link to socials and our website links.
- Customize order for category and services vs auto-default to alphabetical
1 vote -
We should be able to search by tag and keyword to filter
We should be able to search by tag and by keyword to match names with procedures completed! Thank you!!
2 votes -
Widen columns in calendar view
It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.
3 votes -
Add Date of Birth to Client Intake information
We would like Date of Birth to be added as part of client/patient information
12 votes -
New report - Itemized Products and Services
I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.
12 votes
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