8542 results found
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Client Call Log
Implement a "Call Log" that will direct show within the Client profile.
4 votes -
booking- when a customer books a service, the service description should be readily available
when a customer books a service, the service description should be readily available
3 votes -
Add Business Settings / Duo Settings to allow enable/disable Arrived and Confirm buttons
It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.
1 vote -
Need Barcode Column to be an option to add on Inventory On Hand Report
Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.
3 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
7 votes -
Create a modifier pathway for any service to denote that a service is a ReDo or correction to a previous service and tie them together
If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…
1 vote -
provide clients the ability to add a tip in the email receipt they receive
Provide clients with the ability to add a tip in the email receipt they receive.
1 vote -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
54 votes -
Enable Membership Transfers so Clients can pay for other Clients' membership charges
In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.
8 votes -
2 votes
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Add Referral Sources within the Booking Process
The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.
5 votes -
Be able to block of certain hours on the schedule for New Clients only (or members only, etc).
Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.
7 votes -
Ability to Edit and Remove Banked Units
Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.
5 votes -
Improve Booking Notifications Management (Bell icon)
When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.
25 votes -
client orders makes you start from the begining
when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.it should be :
All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.4 votes -
Credit Cards on File
Show in the actual check out that they have a card on file maybe by upcoming appointments? Instead of it just showing when you click on their appointment to check out or when you click into the dropdown for credit cards!
5 votes -
Protect reporting details by privilege groups
surface data but hide location names for certain staff
Requested by: 4Ever Young (45 location prospect)2 votes -
Privilege Group Addition : enhanced security lock out USB drives; remove ability to download files
Prospect : 4Ever Young (45 location prospect ; franchise)
Feature Request : Under Advanced Forms (in privilege groups) - request to separate complete, print, archive, or add notes as separate permissions to help ensure data loss prevention without authorization
2 votes -
56 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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Reformat the print option for charts & have an option to email a PDF version to the client. We use 'treatment plans' as a chart where we
Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!
15 votes
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