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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7248 results found

  1. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes

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  2. When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…

    5 votes

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  3. Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.

    7 votes

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  4. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes

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  5. A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
    -Send notifications to the team
    -post for historical

    16 votes

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  6. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    2 votes

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  7. 1 vote

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  8. The business would like to be able to send an email blast to clients who have cancelled within a specific date range.

    2 votes

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  9. The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote

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  10. We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.

    9 votes

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  11. 19 votes

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  12. Staff Schedule report but in beta so that it is customizable

    8 votes

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  13. It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…

    24 votes

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  14. 3 votes

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  15. Often times there are the same functions between the manage & settings tabs - combining these into one tab would help us not have to flip flop between the two to find what we are looking for as they sometimes serve the same purpose, but sometimes have different options!

    1 vote

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  16. It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.

    6 votes

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  17. Allow the ability to track Google Adwords Campaign goals by allowing Google tracking snippet or AMP ID in Booking Widget to track completed bookings. This would allow us to correlate our total Campaign spend to Conversion ratio.

    I would suggest this be added to the location detail page under the existing google analytics tracking ID (as code snippet or AMP ID)

    9 votes

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  18. We use the notes to store important information- including scanned forms since there is nowhere else to store them. It is very easy to delete these. You should be prompted to ask before deleting a note OR have a safe space for uploaded forms to be stored- maybe with the other forms.

    8 votes

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  19. When creating a new internal form (chart note) - It would be helpful to be able to assign it to a full service category instead of having to click each service individually.

    6 votes

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  20. Ability for guests to add the service they’d like from the check-in app as a walk-in

    11 votes

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