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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.

    Also, we need to be able to schedule multiple shift times per day.

    For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…

    3 votes

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  2. All the data is input naturally by us, it would be really great if it could be stored and reported that service X was $40 until 10/10/2010 and then $45 on 1/1/2012 then $50 from 2/2/2018. The same goes for products, it would provide a fantastic resource for Boulevard partners to better understand their own models and also have the data to contrast. The points of data I’m particularly interested in keeping track of within the ecosystem is sale price, service price, and also purchase price from our vendors.

    2 votes

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  3. The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now

    6 votes

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  4. For a membership with a future cancellation date, if their final payment failed and they go 'past due', membership should be 'Paused' instead of 'Cancelled' to allow a business to capture the final, unpaid renewal.

    2 votes

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  5. The new Send and close button can be handy in some situations. But Muscle memory has me finishing my message, pressing "tab" twice, and pressing "enter" I end up closing the message and wondering what happened.

    Swapping the buttons would be very beneficial for the ingrained muscle memory while not losing the close feature.

    1 vote

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  6. All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.

    7 votes

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  7. backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.

    4 votes

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  8. The business would like to be able to view a list of clients who have or have not completed any client forms.

    Right now you can only view on an individual basis through the client profile.

    16 votes

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  9. It would be great to have the ability to add a "notes" option to the checkboxes and multiple choice that allows us to check something off PLUS add additional information to that line.

    I am also looking for a list feature that allows me to create a list (similar to checkboxes but without the checkboxes) that also has a text field next to each line when documenting vitals, dosage, etc. Right now, I am having to add them as individual paragraphs but it makes the chart so bulky with the spacing and its not very user friendly that way. The…

    2 votes

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  10. Keep accidentally closing when we want to add notes - makes more sense for the close to be the button on the far right!

    2 votes

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  11. We would like to be able to tag two employees with a sale rather than being limited to one.

    5 votes

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  12. Example: agreement forms in which Semper would need to complete details such as package of services and total cost (which is different per client), then send to the client to sign and date.

    1 vote

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  13. Would be helpful to have an area on the Purchase orders where you can input if you used a supplier credit and did not have to pay for a certain amount of products.

    2 votes

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  14. Is there not just a simple way to see debit vs credit cards? that's the only thing i can think of that may be causing such a discrepancy in how much is collected vs what I' paying in fees. Offset should be charging guests 3% but I'm routinely paying 2.5% and the guests are paying 1.5%. If this is because they are all using debit cards I need to be able to figure that out without going down a back alley to locate and download a spreadsheet that I then have to reconfigure so I can actually read it.

    2 votes

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  15. Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.

    6 votes

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  16. Ability to customize redemption totals so that clients can still be responsible for the full tax amount for product sales being redeeemed

    4 votes

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  17. when making an apt for a specific provider it would be great if you can only see what services they offer

    4 votes

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  18. You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    47 votes

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  19. Woodward Barbers called out the need to receive a notification if the cash drawer is over or under upon closeout.

    1 vote

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  20. Ability to set staff reminders for various things within the dashboard

    7 votes

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