7453 results found
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not having multiple tabs for the same things
for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place
1 vote -
Ability to run report on Contact Center
Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.
1 vote -
Allow clickability on product sold
Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.
7 votes -
Receive a Notification for Disputes
Can we receive notifications for Merchant Disputes that arise?
Thank you!
68 votes -
Allow location managers to reactivate employee accountss
Allow location managers to reactivate employee accounts
3 votes -
mya
Integrate with MYA! They are a matching system where your stylists and clients both take a quiz and it provides clients with 3 matches that would best suit them! It's been amazing at the salon so far. Our clients LOVE IT and the stylists are able to reach their ideal clientele with it
4 votes -
Employee Certification Section
We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.
3 votes -
4 votes
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Ability to disable Client Check in on iPad
The business wants to be able to disable the client check in feature and only use the iPad for checking out.
4 votes -
Remote check in/out
Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.
15 votes -
Fix your "beta" reporting
Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?
3 votes -
2 votes
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Require that all orders be closed daily
Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.
1 vote -
Privilege/permission settings for SKUs + Offer Codes
We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them
3 votes -
lower credit card fees
There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.
20 votes -
Integration with SIS Prestige
Integration with SIS Prestige
1 vote -
Date filter on Gift Card Liabilities report
Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.
9 votes -
Client is able to choose multiple waitlist dates
I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.
240 votes -
6 votes
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Missing CC for existing boulevard customers
Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???
6 votes
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