8179 results found
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Hide clients from dashboard in the instance of data privacy requests
Flag to hide clients from dashboard to prevent data accessibility from the dashboard while still maintaining financial transaction information (in the instance of privacy requests from clients)
2 votes -
Beta Reports: Additional Subscriptions report filters
Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.
Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.
2 votes -
Ability to schedule future rebill date for Paused membership status
Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.
9 votes -
Promo code customization
More customization for promo codes/discount codes:
- Turn off or invalidate code in x amount of days, months, years, custom
** Specify date range of when code is valid
- Make codes service-specific so that it can only be applied if a client receives that service
- Make codes client-specific ie. for new clients only
8 votes -
2 votes
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1 vote
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Be able to process a refund for an online purchase
An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD
2 votes -
If search for client with phone number and they're not in the system
Starting to enter a new client clears the form and the phone number is lost.
When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears
6 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
report of requested appointments for stylists
to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.
1 vote -
Appointment/ Client Tag reporting
It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.
13 votes -
Hyperlinks to order details in the client profile
Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.
8 votes -
New Block option whereas can only be deleted or edited by a certain privilege group
Use cases:
- Using blocks above schedules as sticky notes for informational purposes
- Administrative holds
- Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
- Locked lunch periods that can't be moved by unknowing receptionists
- Training periods
2 votes -
For the duration of the pandemic, have the self booking clients prompted to confirm that they are not exhibiting a fever...
...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).
Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…
4 votes -
2 votes
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Open Search when rescheduling a ticket
Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.
1 vote -
Beta Reports: add client email column into Voucher Liability report
Add a column for client email into Voucher Liability report to support outreach to clients with liabilities
2 votes -
Deleting Catagories
It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in
3 votes -
Report for all new clients scheduled per location
Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.
2 votes -
Allow client change on closed transactions.
If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.
8 votes
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