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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8179 results found

  1. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  2. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes

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  3. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    13 votes

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  5. A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.

    3 votes

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  6. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    18 votes

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  7. Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes

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  8. 1 vote

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    0 comments  ·  Admin →
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  9. Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)

    2 votes

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  10. 6 votes

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  11. Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.

    7 votes

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    1 comment  ·  Admin →
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  12. Need to know what tips were paid in cash vs. credit

    Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes

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  14. We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.

    38 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.

    6 votes

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  17. Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.

    15 votes

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  18. If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.

    14 votes

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    1 comment  ·  Admin →
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  19. For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!

    10 votes

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