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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7248 results found

  1. We would love the ability to select multiple staff members for a book out time. We currently use book out times for our meetings. For example, currently when we schedule our salon meeting I have to book a book out time on each individual stylists schedule. If we were able to select multiple stylists I would only have to do the book out process once and it would be applied to the schedule for everyone selected.

    7 votes

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  2. Generate different discount codes in marketing emails that can only be used one time. For example, a discount code for clients on their birthday but each code is different.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When editing an employee schedule, you can change a single day. When completing the change the schedule for all upcoming shifts on that same day of the week. The problem is, the system doesn't just update upcoming shifts, it updates every <day> for eternity with the new schedule. The logic should change to only update the already scheduled shifts, OR the statement should be changed to read "apply this change to all <days>"

    1 vote

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  4. It would be helpful for our staff to have the last appointment visit and future appointments on their appointment print out for them to know how long in between each service.

    2 votes

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  5. The business wants to run a report that has each client listed out on their own line and have it show a column indicating how many appointments they have seen in the lifetime of their history at the business.

    2 votes

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  6. When on calendar and clicking on appointment, there should be a button to message directly from there!

    6 votes

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    1 comment  ·  Admin →
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  7. Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote

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  10. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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    1 comment  ·  Admin →
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  11. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Integration with Repeat MD

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. 95 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  14. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. 12 votes

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    In Progress  ·  0 comments  ·  Admin →
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  16. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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  17. It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.

    6 votes

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  18. Ability to create marketing campaigns from mobile device for easy photo uploads.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  20. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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