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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer

    1 vote

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  2. The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?

    How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?

    Also completely missing the mark is "products purchased", has anyone actually test driven…

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Implement a "Call Log" that will direct show within the Client profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. when a customer books a service, the service description should be readily available

    3 votes

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  5. Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    46 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  6. It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote

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  7. Need to have the ability to add the "Barcode" as a column in the Inventory On hand Report, specifically in Beta.

    3 votes

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  8. A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment

    7 votes

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  9. If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…

    1 vote

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  10. 7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. The business would like the ability to view the waitlist on the mobile app.

    43 votes

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  12. Provide clients with the ability to add a tip in the email receipt they receive.

    1 vote

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  13. In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.

    8 votes

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  14. 2 votes

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  15. The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.

    7 votes

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    1 comment  ·  Admin →
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  17. Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.

    5 votes

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  18. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    21 votes

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  19. When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.

    25 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  20. when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
    ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.

    it should be :
    All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.

    4 votes

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