7254 results found
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12 votes
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pop up notes when booking
Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.
28 votes -
Service History When Booking
It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.
6 votes -
Mobile-Friendly Marketing Set-Up
Ability to create marketing campaigns from mobile device for easy photo uploads.
2 votes -
More data in the Register Close out report.
Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.
10 votes -
Rebook a previous service
When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".
7 votes -
Update issues
Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.
2 votes -
Supplier Section Search Bar
A search bar for the Suppliers section would allow quick and easy access to Supplier information, especially for businesses who have high eCommerce / retail volume.
Other businesses may choose to use this section as an 'address book' / rolodex for storing other partner information who may not explicitly be retail-related.
1 vote -
Auto-apply a rule to all promos or auto apply a rule to all new promos
Create an auto-apply rule or toggle option that can be 1 click to apply to all offers. For example, offer codes should not be applied to anything in the Add on category. Once we update that in 1 offer, we'd like to be able to apply to all other offers in 1 click
1 vote -
Synch your messaging center to the google chat
I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.
1 vote -
Pop ups to announce critical changes
The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.
It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.
Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?
5 votes -
Requiring Phone Number When Creating a New Customer
Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.
4 votes -
Tiered cancellation policy and custom cancellation amounts
The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.
44 votes -
The ability to change the function of the Network restrictions
being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.
2 votes -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
8 votes -
Review Incoming Calls
We can click on the phone symbol (where incoming calls appear) and see a dropdown of any calls you may have missed. You can pull up the clients account ahead of time and speed scheduling time.
3 votes -
Emails with underscores don't show in search
I've noticed that emails with underscores in them don't show up when you search them in the clients tab
1 vote -
Modify behavior of the blue "update available bar"
The Blue "update available" bar is super helpful to let us know when new features are available, or to make sure we are using the latest data.
Unfortunately it covers some of the needed navigation features in the form builder.
Could the bar be made to come in above the normal screen (pushing everything down) instead of over top of it? That way the navigation features are available to ensure our forms are properly saved before refreshing the page.
1 vote -
Different tea. keep the same tea but introduce a new flavor for the season
Would like to have a new flavor of tea maybe something for the holidays since thanksgiving and Christmas is coming up.
1 vote -
Text reminder when a client reaches a certain number of vouchers in their account
If a client has a recurring monthly membership charge it would be nice if they got a reminder text after a certain number of vouchers accumulate in their account. Once they have four or five it becomes hard to catch up and use them all.
1 vote
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