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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7254 results found

  1. The add on service to appointments is available through the desktop but a provider does not have an add on option through the app

    6 votes

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  2. When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. When adding an appointment to my calendar.
    Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.

    2 votes

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  5. If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.

    1 vote

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  6. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    6 votes

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  7. When adding a client tag in the account screen you sometimes have to scroll down to see the button to add the tag. It would be nice if this was just below the contact information so scrolling wasn't necessary. A quality of life improvement.

    3 votes

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  8. A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving

    6 votes

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  9. We are a cash less business. Can we remove “cash” as a payment method. It can be confusing to the front desk.

    6 votes

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  10. have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
    or certain stylists aren't accepting new clients so that others are more available to take them.
    some of these 30min appointment slots interfere with booking larger appointments.

    2 votes

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  11. It would be fantastic if blvd can categorize specific tags so that convertkit can then import these tags into their corresponding automations via the integration. For example if a client wants joins our membership and is tagged with a member tag then for that info to be shared via the convertkit integration and be able to identify that specific tag so that they can get put into the proper funnel.

    2 votes

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  12. One service provider can service up to 3 rooms on their own, even if the services start at the same time.

    1 vote

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  13. Our Salon would like the ability to add an additional processing time. So for complex services it could be booked as an Application, processing window, application, processing window and then the finishing time.

    5 votes

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  14. Ability to duplicate a purchase order from one location to another with the same products and quantities

    4 votes

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  15. The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!

    2 votes

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  16. 29 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  17. 27 votes

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  18. Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.

    6 votes

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  19. last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing

    2 votes

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  20. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

    1 vote

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