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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7446 results found

  1. The add-ons are great IF you never have to change anything on the appt! If you need to change say the first service, for example single process, the gloss add-on will be removed! Then you following service is moved up, so you have to retype the gloss, and then re-add the last service ( and you better remember if it was a blow out or a haircut, cause it's gone, and we all know we are always juggling several things at the front desk!)
    So please unlink the add-ons to another service, so we can easily make changes. Thanks

    2 votes

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  2. I click on the template I want and start editing and don't realize I didn't click "choose this template" the extra step needs to be removed or you shouldn't be able to edit the template before clicking that button

    1 vote

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  3. Having an Instant Message or Pop Up for quick chats between front desk staff at two different locations without having to speak on the phone. It would also leave a clear picture of where a situation stands as the desk staff switch shifts so things wouldn't go unfinished.

    2 votes

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    1 comment  ·  Admin →
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  4. Add a column in reports to view how a card was accepted. i.e. Card on file, swiped, Duo or manually entered.

    3 votes

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  5. Ability to download the information from the cancellations page (accessible via Front Desk and Calendar views).

    3 votes

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  6. There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.

    4 votes

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  7. Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache

    4 votes

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  8. I would like to use offers for every sort of discounting. But I would like to have the power to decide who is responsible for that cost, provider or company.

    5 votes

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  9. I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.

    6 votes

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  10. 2 votes

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  11. Would like the ability to TURN off online booking for any staff that has a time block. Marking it as unavailable so that certain services with the double booking option are also still blocked for online booking

    Idea: maybe to have an option to select Unavailable for online booking "time" under Schedule tab under Manage

    2 votes

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  12. Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view

    2 votes

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  13. Our studio inboxes get clogged up with Boulevard cancellation/booking notifications from each client; there should be an option to unsubscribe from those

    4 votes

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  14. If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote

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  15. Allow clients to view their membership status and balance, pause, or cancel memberships.

    28 votes

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    Hey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:

    • Benefits of their membership
    • Their next billing date
    • The option to update their payment method on file
    • Names of people they've shared their membership with (if applicable)

    Check out the changelog to learn more about this update. 

    This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find. 

  16. Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.

    10 votes

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  18. 1 vote

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  19. So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote

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  20. Categorize inventory under: Clothing, Hair, Skin Care

    1 vote

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