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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.

    features such as the messaging capabilities
    seeing the product list so they can sell/ answer question out of work
    allow you to schedule add ons in the app
    view the waitlist in the app

    m any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features

    58 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  2. 12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. If a user logs into a new device it will be logged off its previous device excluding mobile devices.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.

    13 votes

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  5. Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    5 votes

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  6. We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.

    Ability to see gift cards purchased for others in client profile
    Ability to see gift cards gifted to/from another client in client profile
    Ability to offer promotional gift cards (buy $100, get $50)
    Ability to share gift cards with other clients

    84 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. The ability to change the client profile a closed order is associated to

    2 votes

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  8. 5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.

    61 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. An easy print option or easliy transfered to a PDF for printing.

    2 votes

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  12. Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.

    4 votes

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  14. I would like to be able to remove the service duration from the emails that clients receive. If the duration is 30 minutes, that is service time, clean up time, charting, etc. But to a client, it means they can be 20 minutes late because they don't think it'll take that long... I'd like to have the option to include service duration on the emails or remove it.

    4 votes

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  15. Need the ability to change 'client' in the dashboard to reflect as 'patient'

    5 votes

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  16. Only allow one offer code to be applied in a checkout window

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    33 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.

    1 vote

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  19. We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.

    5 votes

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  20. I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.

    6 votes

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