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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. 1 vote

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  4. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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    1 comment  ·  Admin →
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  5. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Integration with Repeat MD

    9 votes

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  7. 95 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  8. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 12 votes

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    In Progress  ·  0 comments  ·  Admin →
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  10. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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  11. It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.

    6 votes

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  12. Ability to create marketing campaigns from mobile device for easy photo uploads.

    2 votes

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  13. Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.

    2 votes

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  16. A search bar for the Suppliers section would allow quick and easy access to Supplier information, especially for businesses who have high eCommerce / retail volume.

    Other businesses may choose to use this section as an 'address book' / rolodex for storing other partner information who may not explicitly be retail-related.

    1 vote

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  17. Create an auto-apply rule or toggle option that can be 1 click to apply to all offers. For example, offer codes should not be applied to anything in the Add on category. Once we update that in 1 offer, we'd like to be able to apply to all other offers in 1 click

    1 vote

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  18. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.

    It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.

    Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?

    5 votes

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  20. Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.

    4 votes

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