7223 results found
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Modifiers do not work correctly if booked at front desk.
Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.
9 votes -
'Search for Service' Report
A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.
3 votes -
1 vote
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Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes -
Mobile services
Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.
8 votes -
Integration with Repeat MD
Integration with Repeat MD
9 votes -
95 votes
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2 votes
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12 votes
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pop up notes when booking
Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.
28 votes -
Service History When Booking
It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.
6 votes -
Mobile-Friendly Marketing Set-Up
Ability to create marketing campaigns from mobile device for easy photo uploads.
2 votes -
More data in the Register Close out report.
Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.
10 votes -
Rebook a previous service
When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".
7 votes -
Update issues
Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.
2 votes -
Supplier Section Search Bar
A search bar for the Suppliers section would allow quick and easy access to Supplier information, especially for businesses who have high eCommerce / retail volume.
Other businesses may choose to use this section as an 'address book' / rolodex for storing other partner information who may not explicitly be retail-related.
1 vote -
Auto-apply a rule to all promos or auto apply a rule to all new promos
Create an auto-apply rule or toggle option that can be 1 click to apply to all offers. For example, offer codes should not be applied to anything in the Add on category. Once we update that in 1 offer, we'd like to be able to apply to all other offers in 1 click
1 vote -
Synch your messaging center to the google chat
I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.
1 vote -
Pop ups to announce critical changes
The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.
It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.
Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?
5 votes -
Requiring Phone Number When Creating a New Customer
Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.
4 votes
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