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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8541 results found

  1. It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!

    1 vote

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  2. Jeffrey LaMorte would like the timeout controls to be different for the dashboard and for the app.

    1 vote

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  3. It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.

    6 votes

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  4. Limit gift cards according to service

    3 votes

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  5. This would be helpful for clients that come in weekly for a certain service to be better able to track their progress through a long period of time at a glance.

    2 votes

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  6. We have several clients that wish to use their card on file to pay for other people (their spouse, friend, child, etc.) when they don't have an appointment at the same time. It is frustrating for us as the business as well as clients to have to re-enter their card information onto each client's profile they wish to pay for. If there was a way to easily transfer that information such as setting up a paying client or marking clients as minors under a parent account so their card will populate, that would be very helpful.

    9 votes

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  7. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    15 votes

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  8. Create an option to still apply vouchers when canceling appointments for businesses who have cancellation policies

    1 vote

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  9. We would like the Client Email Column to be available on Membership cancellation reporting. This would allow us to easily reference / communicate with past members.

    1 vote

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  10. We would like forms and charts placeholder text input to still be present when the form or chart is printed.

    1 vote

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  11. We would like the ability to notify any employee of all new bookings.

    Additionally, we would like notification options for payments that are processed on all sales.

    1 vote

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  12. The assigned emojis showing in the schedule view are handy, but it would be very helpful to have the new client star indication show as well. We have some forms that are only for new guests and it would be helpful to ensure they are properly assigned.

    1 vote

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  13. I used to use booker and I loved it but I don't regret that I moved to Boulevard because it is mostly better than booker.

    There are two things that make running my business difficult.

    First, Boulevard is great for salons with a front desk team that can access a laptop or computer. However, for small businesses like mine that don’t have a receptionist, it can be challenging. I handle everything—from making appointments to checking out clients—on my cellphone, but I don’t receive enough information through the app. Today, I lost a client who had added themselves to the waitlist…

    1 vote

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  14. Is there a way to see how many times someone has paused their membership and for how long?

    3 votes

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  15. There needs to be the ability to see Product Sales with unit cost on same report. This would reflect the bottom line in order to calculate our net revenue. Currently you have Gross product sales and Net product sales. But net is only net of any discounts, not net of the cost of the product. So really you need an option for columns with gross product sales, discounts applied, cost of products sold and finally, net product revenue. This is the information as a business owner i need to see to compare profit margins etc.

    It would also be helpful…

    21 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. It would be nice to send an email to upcoming appointments with specific details for their appointment. For example, If i see I have 3 microneedling one day...I could upload my microneedling email and then send it to those three people to make sure they know some of the pretreatment instructions that clients forget frequently.

    1 vote

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  17. Add an appointment icon to identify if the client is seeing more than one service provider that day.

    2 votes

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  18. While we utilize the overlay for all services, we would love to see the ability for specials to have their own booking links that could be set to pull into a "monthly specials" section or page on the website, automatically.

    2 votes

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  19. Automatically tag a client when a product is purchased.

    We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.

    Thank you

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. This would require a backend change most likely - but when scanning things in checkout, it would be extremely helpful if you could scan items in and immediately go to the next line without having to wait for the system to find the first item in the database.

    If a person hits enter to go to the next line at checkout, it could continue searching for the previous item in the background while allowing sequential entries. I've used web-based envision before and it would show small loading bars under previously entered items until it finds them, but wouldn't stop you…

    2 votes

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