6447 results found
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Have a better history log for client profiles
If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"
5 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
17 votes -
Separate batches for inventory
There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.
3 votes -
Have the option to customize the verbiage in the booking platform
For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.
1 vote -
Please allow for SORTING by date or name in the REPORTS folders
reports are sorted into FOLDERS but there is no way to sort them inside these folders, and what's more, there is no order to HOW they are sorted now.
can this be addressed???
would it be hard to at LEAST make this alphabetical by default????seems like such a simple thing and complete counterintuitive
1 vote -
Pool Chemical Log
As more and more float tanks and hydrotherapy spas are popping up - a way to log pool chemicals (Chlorine, Alkalinity, pH, etc) would be AMAZING. A simple log that can be stored in the software for easy reference.
1 vote -
Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time
I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.
It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…
4 votes -
Invoice Notes
It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.
6 votes -
Merchant account update confirmation
We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.
2 votes -
Resend forms after specific time frame
There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.
2 votes -
Sync Boulevard schedule to google calendar
On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful
2 votes -
Add “Report Created” Trigger for Zapier Integration
Please add a “report created” trigger to Boulevard’s Zapier integration — especially for performance or sales reports.
As a single-location business owner, I rely heavily on KPIs to grow my team and track performance, and I’m building automated dashboards using tools like Zapier, Google Sheets, and Klipfolio.
However, right now there’s no way to trigger an automation when a Boulevard report is generated, which limits our ability to sync data in real time or even on a recurring basis.
This one trigger would:
• Eliminate manual downloads and uploads
• Empower more small businesses to use automated reporting
• Extend…1 vote -
Enable voucher sharing for any voucher
We would like the ability to enable voucher sharing for any voucher. Including vouchers shared outside of memberships.
If we had an option for clients to be able to share their vouchers via client portal perhaps - this would be most helpful.
1 vote -
Offer codes & Prepaid product units
Make offer codes applicable to prepaid product units. When tracking sales at the end of the special period, I don't want to have to pull two different reports to see how the sale did. Ex: "Grand opening special" as an offer for most things, but it has to be a discount reason for prepaid product units.
2 votes -
client/appointment notes show up on staff schedule print out
when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well
4 votes -
Review Request Error
REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW
4 votes -
Allow account credit to be shared like vouchers
Allow account credit to be shared like vouchers across a family membership, or allow shared memberships to checkout as one checkout.
4 votes -
You add some type of notifcation bell for Messages, Phone Calls, Bookings.
We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!
1 vote -
You add some type of notifcation bell for Messages, Phone Calls, Bookings.
We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!
1 vote -
Additional information in reminder texts
We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.
2 votes
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